USA Transmissions Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Payments
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Debit cards
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Credit cards
Best KPortal Reviews
Horrible place to do business owner is liar and a pain in the as$ to deal with. Shady work to say the least. truck spent 6 months in the shop for warranty work after it was in the shop for 3 months getting 5k worth of work done to it the first time.first trans lasted about 3 months before a stage 3 trans left me stranded on the side of the road. Fast forward to picking it up for the second time mechanic pulls it into the parking lot for me to have it and it’s leaking trans fluid out of the cooler I had them install which they decided zip ties and cheap crimps where the best way to secure it didint bother spending the 2.99 for heat shrink or wire lume to make it look presentable or anything. Along to the guage photo we can see it’s just thrown in there not mounted or wired in correctly.
Will never go here again and after getting the second transmission I was done. Wanted to try for a third and I was like naw I'm good. They should've gotten it right the first time. This place shouldn't even be a business. I got my money back. My money took forever in a day to get back. Do not take your vehicle here, it was a waste of time. Took almost a whole month.
Please don’t subject yourself or your cars transmission to this place. I never write reviews and I should- but this place should not be in business. Took months for my husband to get his transmission fixed. Owner tried all kinds of excuses why it wasn’t fixed. Finally got it back,doesn’t shift nice like before but whatever, several months later he notices transmission fluid leaking. Brings it in under warranty before we go out of town. The clerk said ok good it’s under warranty, leave keys we will look at it.sign papers ..great. 4 days later she calls and says I’m sorry it’s a new policy you have to show us your original paperwork to honor warranty(even though she saw in computer and said yes it’s warranties) so after a big argument where they try to deny warranty: we find paperwork and they say ok…they call we don’t see anything wrong looks good no leakage..my husband goes down, gets underneath with worker and says, you see that drip?! They say yeah you’re right…” the girl said well if it’s transmissions fault it will be covered. We took our keys and left: horrible/ we didn’t trust them to make it right. They frauded us and lied at ever turn. They would have found a reason to charge us more money. Please don’t go here for your transmission needs. .
I own the real USA Transmissions in Lufkin. We are NOT affiliated with these people. We receive several phone calls a week from customers who claim this place in Livingston has cheated them. BEWARE!!! (Change your name and I’ll quit leaving bad reviews)
Very good experience dealing with management, very professional operation. Very highly recommended if you have a transmission or other automotive needs from engine repair mufflers all the way down two tires and brakes.
John and his team were fantastic and the work they did on my son's car this summer has proven to be excellent. They were upfront about costs and time and very good with communication. Our situation was not ideal with a broken down vehicle in an area of Texas we don't have a mechanic in. So happy that we ended up here! I can highly recommend them for price, quality and service.
USA initially put a transmission in our car, but we had to take the car back due to other issues. The transmission work was not the issue, but we decided to let them put a new motor in our car and this has been a nightmare. They’ve had our vehicle for almost 4 months. We had to keep calling and they continued to give us the run around. Did I mention we paid $4000.00 down. Initially they said they were having a problem getting parts. My husband actually reached the owner (Wayne Ray) 2 week’s ago and he said our vehicle would be ready last Friday. Well, last Friday came and went with no call. Finally I called yesterday and I’m still reeling from the conversation I had with who I assume is the office manager. I strongly suggested that he call my husband and tell him exactly what was going on with the car.. This man reluctantly called my husband and told him that they hadn’t even started on our car. This whole time we have been lied to. How has this business survived this whole time. I went on the BBB to make a complaint and guess what? There were several of the same complaints for USA Transmission. Sooooo, we’re having a wrecker service pick up the car Monday. I’ve already called an attorney because they’re going to give me my money back! The owner really seemed like a nice guy when we first met him, but looks are deceiving. Unless this business changes owners, do not take your vehicle there.
They took longer than I thought but I understand it is hard getting parts right now. They were always very nice and respectful to me along the way. I have my truck back now and it works perfect. Thank Ya'll for such a great job. I will tell anyone who needs repairs to go see USA Transmissions.
Quick Facts About USA Transmissions
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
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| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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