Tuxedo Auto Service Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
Great local shop. Every time I’ve gone in, they’ve been professional, kind, and very quick to help me. Fair pricing on the work and maybe kind of random but it always smells normal/clean down there, unlike most other shops that seem to stink of sweat and chemicals.
I brought my car to this place because my check engine light was on. The car was brought in on 3/8/2022. I was told that I needed new spark plugs which would’ve been around $600, I said ok to that. They said it would take a few days to get the parts in. After a few days, I didn’t hear anything so I called back and now I needed push rods, rocker arms, ignition coils and that would cost around $2000 dollars. I said ok again. I call again in a few days for a status update. They’re still waiting for parts. I call again in a few more days and they’re still waiting for parts. It has been at least a week of my car sitting on their parking lot and nothing has been done to fix it. I can’t wait any longer for them to get the parts so I go to pick up my car. The will not start now. I brought in a car that started and now it doesn’t start. As I’m sitting in the car waiting for a tow truck, no one has asked me anything. All of the employees are walking past me like I don’t even exist. I absolutely encourage others to never bring their vehicle here for anything major.
5 stars for excellent service. Prices may be a little high, but I took my car in to have the undercarriage looked at (it looked uneven). They had it up on the joist in minutes, refastened the plastic flap and didn't charge me.
This is a GREAT place to bring your car and have it service. I have brought 3 of my cars here and they truly stand behind there work. Many years of great service.
6/20/18 - Was out of town 3 hrs away from home, trying to get through the worst traffic jam ever, when my truck started smoking! thought it was wheel bearing, pulled into Tuxedo Auto at 5pm, those guys where amazing! They assessed the situation, gave a time/price estimate, had parts delivered (they even had to go pick up some parts themselves).
He estimated 1.5hrs We where back on road within 1hr! I highly recommend this service station, they are awesome!!
Excellent shop. Sometimes prices are high but the quality of work does make up for it. I never have any problems here. Very professional and the staff is nice.
UPDATE - August 2, 2022
The charging system sensor indicator came back on and I feared that the car would eventually not start so I took it to another mechanic who did a diagnostic and reviewed the work that Tuxedo Auto Service did. Whelp it turns out that the installation of the new charging sensor was subpar (taped) and the wiring was also taped. Prior to taking my car to another mechanic I called Tuxedo Auto Service and spoke to Qwan to inform him of the issue. He was very dismissive and did not want to take any accountability for the work they did previously done on my car. Remember my original post noted that they didn’t complete the installation of the charging sensor as indicated (telling that my car was ready for pickup but when I arrived the dashboard sensor light was still on). Not to mention that they didn’t torque my wheel lug nuts all the way which resulted in me driving my car a short distance and hearing a horrible noise. Imagine what would have happened if I would have gotten on the highway. The other mechanic resolved the issue and the dashboard indicator is now off. Needless to say I would not recommend this auto service shop. Your life, safety and your money will be compromised. On 11/26 I took my 2017 Honda Accord to this auto repair shop because it came recommended. They diagnosed this issue (bad sensor)the same day and told me that my car would be ready on 11/29. Since I ended back brakes I asked Kwon to also replace them as well. I get a call on 11/29 from Kwon that my car was ready. As soon as I started the car the same indicator was on so I brought it to Kwon’s attention immediately. The mechanic begins the diagnostic process again and sure enough the same issue. He then goes back under the hood and discovers that the new sensor was not wired correctly. OK I left the car with then so that the mechanic could complete the rewiring. Return on 11/30 (the next day) and the indicator was off. I pull off and drive around the block and what do I hear? A thumping noise from my tire. I go back to Tuxedo Auto Service and tell Kwon and the mechanic that serviced my vehicle about the thumping noise. Guess what the thumping was from? Whoever installed the new rear brakes didn’t tighten all the lug nuts on my rear tires. Now my question to Kwon was don’t you guys test drive the cars to ensure that you have corrected the issues and that the vehicle drives correctly after the repair or service? Surely had they done so they would have known that the sensor indicator was still on and also that the lug nuggets were not tighten. Imagine if I would have gotten on the highway with my tires in that condition. Needless to say I will not be returning to this auto repair shop EVER!!
Honest mechanics and fair prices. Exactly what you need when looking for a mechanic. They have completed a few simple jobs for me and I've been very satisfied with their work.
Quick Facts About Tuxedo Auto Service
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
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| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 12:00 PM |
| Sunday | Closed |
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