Tupelo Engine Rebuilders Inc., 791 E main St, Tupelo Ms 38804 Info
Amenities
From the business
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Identifies as veteran-owned
Service options
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Language assistance
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible seating
Amenities
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Gender-neutral restroom
Crowd
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LGBTQ+ friendly
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Transgender safespace
Payments
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Credit cards
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Debit cards
Other
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LGBTQ+ friendly
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Identifies as veteran-owned
Best KPortal Reviews
Reply
Thank you for your reply over a year later. I really appreciate your feedback. However, there are some things that need to be cleared up and I think you may have me confused with another dissatisfied customer. Our company truck is a 2018 RAM 3500. So the statement regarding a "10 to 20 year old motor mount" is completely irrelevant to the company truck we trusted you to service. Also, the truck does not have spark plugs. It is a 6.7 Cummins diesel engine, which does not have spark plugs. The company paid over $5000 for a total rebuild, which we never received. The motor your company allegedly rebuilt went out less than one year later following the rebuild. So if you would like to make the situation right, a full refund would be greatly appreciated. We look forward to hearing from you.
If I could give this place a lower rating I would. I made a deal with the guy on Facebook over buying an engine stand. I drive 3.5 hours to pick it up, within the time I told them I would be there, cash in hand. I arrive to the location and am told that I could not buy the engine stand because someone else was coming to get it. I talked to the guy at 5 on 02/22, on 02/23 I showed up at 9 in the morning to pick up the stand. Not once did he message me and say that it was sold. Now I’m 7 hours out of my day and 250$ In diesel and all I got from the owner was I hate it for you. If they rebuild engines like they deal in everyday deals I wouldn’t take them the motor off my weed eater, let alone a dependable everyday truck.
This was a great place unfortunately the building was sold and the owner is retiring effective immediately and this will now be a tire store.
My company used Tupelo Engine Rebuilders to rebuild a 6.7 Cummins Engine for the company truck. Initially, they appeared to be very knowledgeable and professional regarding their services. However, as the business interaction transpired, these characteristics were proven to be inaccurate. The work performed has proven to be poor and shoddy. After, getting the truck back, following the rebuild, the engine started knocking. We returned the truck back to Tupelo Engine Rebuilders. During that period of "repairing", more damages were done. The damages included oil leaking from the engine, wiring issues, and damages to the exhaust manifold, as well as the motor mounts. Mr. Wesley was contacted regarding the new damages and issues with the truck. However, his solution was only to pay $250 toward any repairs, therefore, not honoring the company's warranty. Five months later, the engine went out again. Today my company has had to incur more fees to replace the engine and repair the damages Mr. Wesley and his company caused. I would highly recommend not trusting your vehicle to this company.
I highly recommend that you DO NOT go to these people. I needed w small engine cylinder bored and they told me 1 week so I called after 1 week, they told me the next 2 days so I called in 3 days after that and still nothing and I asked when it would be done and they immediately hung up on me. Went there almost a week later and still nothing and now having to try to find somebody else to bore a simple cycling. Should have read the reviews first. TERRIBLE!!!
Do not use them !! Spent $1400 for a timing belt and my car runs worst. Took my car back three times and they kept my car for a week. It ran better before I took it to them. I'm going to have to spend another $1200 to get my car functioning correctly.They are not honest people, they just want your money. I work hard for my money and I'm willing to pay for the work being done to my car but don't take advantage of people. I will never take my car there ever again.
Took a set of dodge 360 heads in because one of them had dropped a valve seat.. Told them I wanted the seat replaced and a valve job done on both heads. Called a couple days later and they said they were ready. Went by to pick them up after work, while I was inside paying for this work another man put them in the trunk of my car. After getting them home and getting them out of the trunk they didn't even clean them up. They replaced the valve seat on the one head and that was it. No valve job was done on the heads other than the one that had dropped the seat. $250. to replace one valve seat and when I called to ask what happened to the rest of the valve job he said it would have cost twice that to do a valve job on those heads. Told me 250 when I dropped them off then did not do the work and still took my money... Will never go back ever..
Brought my truck here after the engine failed traveling for work, from a shot in the dark Google search. These guys went out of their way to help knowing it would be awhile before I could return to pick it up. Being very familiar with my vehicle under the hood, the quality of the rebuild looks A1. This is the type of shop you'd want to have any major repairs completed!
Quick Facts About Tupelo Engine Rebuilders Inc., 791 E main St, Tupelo Ms 38804
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | 07:30 AM - 12:00 PM |
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