Transmission Experts Info
Amenities
Accessibility
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Wheelchair accessible entrance
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Best KPortal Reviews
I highly recommend transmission experts. They were very knowledgeable and knew exactly what was wrong with my truck. They even gave me a great deal on the repairs. Others transmission locations that I won't mention, but rhymes with Generic ???? gave me the wrong diagnosis and quoted me nearly 10k. Eddie and the staff at transmission experts provided great customer service! They rock!!!
They were great! Eddie took care of me. They saved my Mercedes ML 350. I thought the transmission was done but they brought it back to life and saved me thousands of dollars by not having to deal with dealership
I am so thankful for the crew over at Transmission Experts for fixing up my car! I highly recommend everyone check them out. I didn’t have to wait long for the repairs, they were reasonably priced, and they didn’t try to get me to purchase additional services that I didn’t need. They are trustworthy, reputable, and have been around for years!
Do Not take your vehicle to this shop for transmission work. They never got our truck transmission fixed. Total time, the truck was in their shop a year.
We had to take the truck to another shop and pay more money
Eddy at the front desk was really helpful and professional had my transmission diagnosed and repaired in no time highly recommended
ATTN POTENTIAL CUSTOMERS:
I had posted a review a few days ago, admittedly, I was scathingly mad. I deleted that review and this is what we’re going to do. Let me allow for some background first.
I had taking my vehicle to transmission experts as the transmission in it seemed to be going out on the highway as I was passing through Columbus. My warranty company worked with transmission experts and it was close to where I pulled off so I went to them.
Like I said in my previous review I asked Edd and his team to please inspect the oil leak that was extremely obvious a multitude of times… The AWS warranty would’ve even covered anything valve or gasket related. Well now the warranty is expired as they never even looked, he admitted to me he thought I said transmission fluid… seriously?
I was underneath it on a lift at the best shop in town where I live yesterday with the owner and manager. Whoever put the transmission in the truck was very sloppy. Not only is it still slipping going into third gear… I have shown video evidence of this too Edd, the manager. It was slipping as I was leaving Columbus to get on the highway… if it wasn’t a Saturday and they were already closed by the time I got there to pick it up, I would’ve driven it straight back to them. I thought maybe there was a break in period or something . When I was finally home seven hours later it was still revving up before going into third gear.
Well I’m now paying another large amount of money with at least a trustworthy shop up here to get the oil leak fixed for good, no “forgetting” the wire bracket and cover as was the case with the “fully rebuilt transmission” T.E. Charged the my warranty company $3177.00 for.
ATTN: POTENTIAL CUSTOMERS : I will be driving my Tahoe up to Transmission Experts from Florida in a couple weeks… I will talk with Edd in the meantime so we can set up a date, I can drop it off first thing in the morning and if I need to spend more money on a hotel I can. Hopefully they can fix the transmission and put it back in correctly this time since it has a 12,000 warranty. Talk soon Edd.
And I understand mistakes happen so I am trusting Edd, the good name of TRANSMISSION EXPERTS, and his team can make this mistake that has cost me so much, right, then I will update this review to 5 stars because they stood up and corrected the situation.
I will absolutely update this review in about two weeks and let you all know how they handled re-doing it correctly.
Joseph Coleman
White Tahoe
We brought our car to Transmission Experts because we were told we needed a torque converter but wanted them to confirm this. The next call we received said that they had ordered the part in addition to a throttle body but it would take two weeks before we could get the car back. When we picked the car up and it still skipped like it was before. They had driven the car over 100 miles, the car was filthy. Mud on the outside and black grease on the inside. The engine casing was gone and the tire flap was torn up. Also, the car was no longer aligned. We brought it back to the shop and they told us that we needed to go somewhere else and it would only cost $99. They were the ones who caused the car not to be aligned but refused to fix it. We were charged over $2700 and the car was worse than when it was dropped off. We have asked about the engine casing and he will not even return our calls. Please do not use this shop, you will be sorry.
This company rebuilt the motor in my x5 BMW, works like new , no issues fast turn around time as well!
Quick Facts About Transmission Experts
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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