Tracy's Northside Automotive Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Amenities
-
Mechanic
-
Restroom
Planning
-
Appointments recommended
Payments
-
Debit cards
-
NFC mobile payments
-
Credit cards
Best KPortal Reviews
My car broke down in Monroe in July 2023 and I had it towed here. I was told my engine was locked & would need another one. The last communication I had from the owner was that he would "try" to find me one. I asked him to let me know something whether he could or couldn't. I live in Texas 3 & 1/2 hrs away from Monroe & this was my only means of transportation. In the defense of the shop, my car did sit there for months because I had no way to get to it or no communication on whether a motor was found. I called the shop the first week in October on a Friday around 1p to ask about my car but they had closed at 12p. I left a message but never got a call back. I called again the last week in November & was told my car had been towed because they needed the room. He claimed he called me 10-15 times & left several messages. A LIE! I have not received a single one. I bet if I got an attorney to sue them and subpoenaed their phone records, there would be 0 calls to me phone from their landline.
Got a call from a friend, their mother had a waterpump replaced due to car running hot. Shop misdiagnosed car. They charged to put a waterpump on, and a thermostat GASKET. WHEN YOU REPLACE A WATER PUMP YOU REPLACE THE THERMOSTAT ALSO!!! Any decent mechanic knows that. Now, said friends mother had to call me to do a service call on side the road because thermostat was stuck closed the whole time. Be careful on who you bring your stuff to folks. Some people will tell you anything to take your cash! Especially if you are a woman walking in alone to a shop!!
My car was in terrible shape, and the people here fixed it at a fair price in record time! I drove home with a smile on my face cause my car had been running bad for so long and it was finally fixed. I'm a college student with no knowledge of cars and the dealership wanted so much money that I probably would have had to sit out for a semester, so I'm glad I came here! The owner is super nice and funny too and very honest. I know where I'm going for all my car needs!!
This is the only shop I trust with my car. They know what they’re talking about & their work is great. I never have to wait long for them to have my car fixed & ready to pick up. Love this place
This weekend my tundra started running hot. So Monday morning I took it straight to Northside Automotive. I've taken my vehicles to Northside Auto since 1992. You could always count on Mr. Sonny to be honest and thorough. I didn't realize that Mr. Sonny had retired and sold the place to Tracy Smith. I've gotta to say that I was pretty worried about the change. I know how hard it can be to find a repair shop that's as reliable as Mr. Sonny and his crew. My worries are over. Tracy picked up right were Mr. Sonny left off. He has much of the same crew too! They replaced the timing belt, water pump along with other routine maintenance at a fair price. My truck has never run better. You can trust this team! What a relief!
Friendly nice people and love to help you
I recommend this place if you're having car troubles. They get right to the point, and are very knowledgeable. They've helped me out a lot with my cars in the past. Sometimes it takes a day or two for them to identify and fix the problem, but they find it and fix it right
Took my car in to these great people an hour before they closed and they took care of my car immediately and gave me a discount! Great customer service
Quick Facts About Tracy's Northside Automotive
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 12:00 AM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Places