Total Automotive Repair LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Payments
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Debit cards
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Credit cards
Best KPortal Reviews
Using this account because Nick is a local guide.
I was recently on my way out of town for an appointment I made when my check engine light turned on. I didn't think much of it since this has happened in the past, and it usually goes away after I start the car back up. But apparently, this was different since my car started to overheat. I pulled over and looked into my engine after waiting a bit to find I had no coolant/antifreeze. I was lucky they had some at the gas station I stopped at. I refilled my reservoir and turned back to town after looking for a good place to take my car. Total Automotive Repair LLC came up with 4.7 stars, so I headed there. I'd never been to this place before, but it had amazing reviews.
I walked in, and Jason talked with me right away. I was able to give him a run down on what happened, and he told me he'd try to get a look into it that day. I didn't end up hearing back until the morning, but that's absolutely fine with me. I didn't need to have the car back just yet. But he called and let me know what was wrong and how much it would be. No time later, the car was ready. He was very generous to me with the cost and let me know paying cash was cheaper. Not to mention, he cut me a sweet deal.
When I got my car back, she worked like a beauty.
I'd definitely trust Jason with my car again. This place will be my go to from now on. Awesome service, and these guys know what they're doing.
Thanks again Jason!
Katelyn.
They literally saved my life the other night they were closing down and I pulled in and they stayed after hours and put a plug in my tire. They are very nice people and would definitely be taking my car there if I need anything done.
I have a three year old vehicle and the ac was not putting out cold air as it had been. I called several places in new braunfels and was very shocked at the cost just to see if my vehicle was low on freon. I called total automotive repair they asked if I could bring it in the next morning and I did. It was a great experience. Bobby and crew are very knowledgeable polite and courteous people. I was in and out in a very short time period. Very good pricing. These guys will continue to get my business. I recommend anyone having automotive problems check with Total automotive repair. I am very glad I did!
My vehicle started to have engine trouble the end of the day and I was unable to drive it anywhere. First time I ever had this issue with my car. I woke up the next morning very concerned where I was going to take it as I didn’t have a local NB mechanic and could not drive my vehicle. I never been to Total Automotive before but was recommended by a friend.
Upon meeting Jason for the first time, he was personable, considerate, and genuine. I dropped off my vehicle in the morning and that same day in just a few short hours, Jason and his team were able to repair my car engine and fix my vehicle back to up and running. It was incredible, efficient service for a great price, and it was only my first time being there!
Cannot recommend this place enough and thankful to have found a new mechanic and auto shop here in New Braunfels!
- Thank you Jason and Team!!
I have to say this about Bobby and his crew they are spectacular. I came in lost and confused about my car over heating and Bobby looked it over with his crew and they diagnosed my car issue. Now keep in mind I just got off work and I was ready to go home and they offered to take me home and come pick me up. I have to say the customer service plus the level of knowledge at total automotive repair is unmatched. I’m new to the area and I have found me a trust worthy mechanic that will go above and beyond. I definitely recommend this company.
The guys at Total Automotive have gone above and beyond. AGAIN! Twice I’ve had my car towed over there and gotten it back to me in 24-48 hrs. As a single mom with two toddlers they take my needs very seriously and never hesitate to get me taken care of. The pricing here is extremely fair and a lot cheaper than all other shops I’ve been too. Once again as a single mom pricing is important. I will never take my car elsewhere as long as this shop is up and running! I can’t recommend them enough.
Bobby and Jason were absolutely amazing. Had a pretty bad oil leak and called around to have it repaired. We called and Bobby and Jason got us in quickly to run diagnostics, get us an estimate, and have it repaired within a few hours. Drove us back to our house so we didn’t have to wait at the shop.We had to bring it back as there were still issues with the seal and kept the vehicle for an extra day. They did not charge us extra and even went above and beyond to clean where the oil had leaked and made a mess.This is what customer care looks like. You will forever have loyal customers and will send more your way.
I happened upon Total Automotive Repair by mistake, and was very happy I did! These guys treated me wonderful, had me in and out in no time flat, and only fixed what was wrong. Did not over exaggerate the issue, and were super helpful in explaining to me what they fixed. I have recommended them to several family and friends already! I have the utmost confidence in their work, and will definitely call them any time we need them again. Thank you guys!!
Quick Facts About Total Automotive Repair LLC
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
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| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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