Torres Auto Service Info
Amenities
Offerings
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Oil change
Amenities
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Mechanic
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
Very nice and detailed business, fast, reasonable prices, and great work. I had my 2010 Chevy Impala there multiple times with no hassle or hidden expenses.
I called to see if they were able to inspect my Piaggio. I was told to show up and it should take 10-15 minutes. I showed up, was greeted and the inspection began in 5 minutes. I was checked out in 12 minutes. Very quick and a very great customer experience.
Fast and knowledgeable with great front desk assistance will def come back
Customer service was decent. I was told they would be able to evaluate and work on vehicle same day or next day. All of the sudden 3 to 4 days later vehicle was done. I felt deceived. Never informed had to call for an update. $1300 for parts and labor for rack and pinion. Felt price was expensive when the part they bought was not oem and and still up-charged. Work was done but felt pricing needs work and communication needs to much improve.
Friendly. Affordable. Neighborly.
I had John Eagle Honda dealership price me almost a thousand dollars over the cost for a starter replacement and installation.
Torres auto gave me a realistic price - and got it done fast. I always go here these days for my vehicles.
Great place to get an inspection, in and out in 15 minutes.
Had my alternator replaced here. A few months later, the battery light comes on again, several times. So I take it back to Torres because they told me that their work was under warranty. Four hours later, they call to say that they ran a diagnostic and nothing was wrong with my car.
When I returned to pick up my car, I was then told that I had to pay $25 to get my key back because they ran a diagnostic. But when I dropped the car off, no fee was ever mentioned, and no fee schedule was posted inside, either.
I paid but made clear that I was never told that there would be any charge. In response, I was told "no work is free"--but they should have said before taking my car keys.
As a repeat customer who somehow keeps having battery issues since first coming here, I feel ripped off.
While I normally like this place - it’s convenient and walking distance to my home. Took my car to get a conventional oil change - meaning basic nothing fancy. I dropped the car off and the lady was very pleasant (again I have no issue with the professionalism) - she said I’ll call you with the price- I said don’t bother it’s fine. I go in to pick up the car and the basic no frills oil change was $78 bucks. $58 for oil/filter and $20 labor. While I expected to pay a bit more (and I was willing too because I support local businesses) this oil change anywhere else would have been $40-55- I have a Tahoe that uses full synthetic oil and it’s $72- I take responsibility for allowing them to charge this amount by saying not to bother to call and get my approval for the oil change. I learned a valuable lesson - actually two- being a long time loyal customer isn’t rewarded and two I see why auto repair shops get a bad wrap, if given an opportunity to screw the consumer- they’ll take it.