Top Chef Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Amenities
Atmosphere
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Casual
Planning
Best KPortal Reviews
Arrived to order.older woman in apron and hat was outside door smoking.
She went in In front of me.As I was about to order I noticed that she went straight back in the kitchen(in full view as open kitchen)and started working.
I asked staff member taking orders why she had not washed her hands.
She said she was not preparing food!!!!.
She was working in food area.
I have worked in catering for many years .
The first think you do when you return to working in ANY area of kitchen is WASH YOUR HANDS also she had not removed her apron..
If don't even do this what else.
Think needs inspection
DID NOT PLACE ORDER
Me and my partner have been to Top Chef for years and never had a problem, the staff have always been really friendly and the food lovely. I had a chow mien tonight and a few bites in I found a black hair in my noodles (neither me, nor my partner, have black hair) and had to pull this out of my mouth which completely put me off my dinner. I threw the hair down and chucked the rest of my plate away as I felt nauseous from it. We went in an hour later to politely complain and ask for a refund on the dish, the lady on reception was very rude and said because we didn’t bring the chow mien and the hair (???) back in we couldn’t have a refund. We said we didn’t bring it back in as it completely put us off and just wanted a refund on the one dish. She refused and said too many people have been trying to get refunds and freebies recently and that we could have 10% off next time. I said we won’t be returning. Poor customer service and maybe if the hygiene was up to standard and the customer service from the receptionist was better, people wouldn’t complain.
Been going here for years. Always good food, big portions for the price. Never been dissatisfied with the service or the food
We have been ordering from top chef since it opened, food is always delicious and hot, have never had any problems in all those years,
Really good food, friendly staff. Cash only but there's is a cash point at the co-op right next door so not a massive problem. They deliver too !
I will never from again to has gone soooo down hill they said to me on phone it will be 45 minutes waited an hour rang then they are really busy it's going to be another 20 minutes fine I rang 45 minutes later and they said voting to be another 20 minutes it better ve it turns up 2hrs 20 minutes I waited in total and I opened my food up and it was freezing cold I rang them again and said I want my Money back and by this point I thrown it in the bin as I don't want to reheat and send it someone else who has been waiting probably been wait 2 hours as well and she refused to give me my money back so me and wife went to the shop and my wife makes me wait the car and she went in and another 20 minutes later and finally got my money back by this point we have past it
Great food as always, fast delivery, hot food tastes delicious. Friendly and hard working staff. Every week excellent.
Disappointed!!
Ordered a takeaway, was charged £4 over what the takeaway menu in front of us said and when the food arrived it was wrong we got prawn toast instead of sweet n sour chicken balls ( they sent the sauce though )
Rang up to tell them and we overheard someone in the background accusing us of lying, they did send us some chicken balls and it was the same driver, he had the original delivery order ticket which clearly stated chicken balls and no prawn toast which we showed him we had!
The food overall was nice, but really not happy being accused of lying or being over charged !!!
Quick Facts About Top Chef
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
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