Tom's Service Center Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
Got a quote for rotors, brake pads, and parking brake hardware. Tom and his guys were extremely helpful, communicative, and very reasonably priced and gave me an upfront estimate within five minutes of entering. Got the job done quick and made sure everything was properly lubed up. They're extremely experienced and give great recommendations for parts. I'd highly recommend them if you live on base or in the local area. Very pleased with their service.
Our son took his vehicle in for auto repairs, the mechanic was very knowledgeable, honest, and easy to communicate with. He was more than fair on pricing, and provided options for us. Really appreciated the honesty and integrity of this shop.
A Carco Photo Inspection site if you need this done for your car insurance. This shop is conveniently open on Mon-Fri and Saturdays, unlike other Carco Inspection sites where you need to make an appointment this place take walk-ins. Tom is great, he explained everything that he was going to do and what I should expect, he took good photos and the whole process took no more than 15 mins as there were others in front on me. Service was very good considering this was a busy shop on a Saturday morning. I would recommend using Tom’s Service Center for your photo inspections and car repairs too.
A good local establishment run by a caring and considerate owner. Thorough diagnostics, well done repairs and courteous service. I'm glad they're in this community.
Amazing mechanics. Great place.
Great care of my vehicle and Great customer service
Great place to get an inspection,he was kind enough to let me come the day I called.Super sweet customer service
I had rented a U-Haul trailer from Tom's. When I first arrived, I was greeted and everyone was friendly enough. The trailer was a dual axle and looks like it had seen a few better days, but that can be expected from U-haul from time to time. Had a blow out of one of the tires and the u-joint snapped off the rear axle. called U-haul roadside and they fixed the issues. I had submitted a complaint saying that the trailer probably should have never been rented out due to deficiencies that we found later and they should have been handled before the trailer was rented. I thought this was the end of it, I had gotten my money back and all was good. A few days later I get a call from Tom's service. I didn't pick up. Asked me to call him back. Didn't want to bother seeing as the issue was handled. It has been almost a month later and I get a call again today from Tom's service. He said he has footage from his surveillance cameras that the trailer was completely fine as well as the tires before we had taken it. If I wanted to, I could drive up and see for myself. Tom then went on to accuse me that we caused the problems with the trailer and basically it was our fault for mistreating the trailer. Which is not the case. I became irate that I am having to deal with this owner calling me multiple times to try and accuse me that this was my fault. It is over and done with, why feel the need to call me multiple times to state your case? U-Haul refunded me my money. That should have been the end of it, but apparently him feeling the need to call and say it was my fault was above all else. I can't speak for his abilities as a shop, but I can say this is unacceptable. It was handled. No need to call the customer multiple times due to your inability to properly check the equipment you rent out. Especially three weeks later.
Quick Facts About Tom's Service Center
Today
Opening Hours
| Monday | 06:30 AM - 08:00 PM |
|---|---|
| Tuesday | 06:30 AM - 08:00 PM |
| Wednesday | 06:30 AM - 08:00 PM |
| Thursday | 06:30 AM - 08:00 PM |
| Friday | 06:30 AM - 08:00 PM |
| Saturday | 07:00 AM - 05:00 PM |
| Sunday | 09:30 AM - 05:30 PM |
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