Tipton Auto Sales & Service Info
Amenities
From the business
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Identifies as Black-owned
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Payments
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Credit cards
Other
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Identifies as Black-owned
Best KPortal Reviews
Amazing customer service. Very helpful and willing to get me into the car of my choice and drove away that day. All around great experiance.
I bought a 2001 Ford F150 back in Dec 2018 for $2K. Title came a little late and had to pay the $15 late fee at the BMV, however, the dealership told me that this was a possibility, so no biggy. Just sold it in March 2023 for $3.4K. Greg is great owner and very professional and respectable, would definitely buy from them again.
We arrived earlier then we thought and Morgan was there brut and early thank God! She was so very helpful with the whole process. Confident and professional. Got my husband approved within seconds and they were so helpful through the whole process. Being his first time buying his 1st vehicle. I would recommended this place to anyone who is need of a great vehicle and awesome people!! 5 stars #Tiptonautosalesandservice!!
I purchased this vehicle just a few days before the new year.
During the process, Morgan was the best. I could see the effort she was putting in, and it showed. She was genuinely compassionate and easy to talk to.
It was the other two desk employees that ruined the experience for me. Constantly interrupting my deal, which threw Morgan off, and resulting into her making mistakes on the paperwork multiple times, which prolonged the process of the deal. They clearly do not respect Morgan, or her needed boundaries to maintain professionalism during a time of signing a contract for a vehicle. The front desk lady much more than the gentleman.
The reality of my deal consistently being interrupted (I counted eight different times,) resulted in me being late for work, and I lost $200 of wages because of that. Even though the owner himself reassured me I would not be late.
I then had to replace the entire brake lining and rotor pads in the car not even two weeks after purchasing the vehicle, and when I had communicated things to the dealership, no action was taken considering it had not even been 30 days of ownership for me.
When I went into the dealership to hand the not so friendly front desks clerk, she didn’t even look up from her phone, gave me an extremely disrespectful cold shoulder, and passive aggressively sniped at me for wasting her time. The gentleman was on his phone as well, in the back corner office, and Morgan was in a place of stress, on the phone, and completely work on the computer. Yet again, Morgan was forced to pick up the slack.
And now, air is blowing out of my oil spout line, an extremely loud rattling/pinging noise is heard, and the check engine light is on. I smelled burning this morning. Not even 45 days into owning this very nice and newer vehicle.
After communicating this with the dealership, again, no action was taken to help remedy this situation, and now I may have to involve Lemon Law lawyers, or my family’s lawyer in general because I have had to put my safety at risk in order to use this vehicle to provide myself a living.
I haven’t even been able to enjoy this vehicle yet, and I’m comfortably $24,000 in debt with this vehicle. And I’m looking at another potential costs of up to four thousand dollars.
I think what’s most upsetting is this place of business boasts on maintaining an honest business in the representation of their “Christian Values.” I was terrified to go into debt for a car, but I have aspirations in travel nursing, eventually, and I felt at first I could take the risk with Tipton Auto because of charming and compassionate atmosphere they seemed to exhibit at first. Now I feel taken advantage of, with no money to pour into things because I’m paying almost $600 a month for this vehicle already, on top my my living expenses, and not a whole lot of people pay cnas well these days.
This will prohibit my ability to further education as a nurse, due to the limitations this represents both circumstantially and financially.
My car is now parked in a semi-permanent location until I can figure out what I can possibly do to remedy this situation all on my own because this establishment has taken advantage of me, and has offered no help considering I haven’t even owned this vehicle for very long. It’s heart breaking to say the least.
Would give this place a zero rating! They are the most unprofessional dealership that I’ve ever had to work with. Purchased a 2010 Dodge Ram 1500 from them and within a week it was already giving me issues. It’s now been 6 months since I bought it and the truck now has an issue with the differential and does not run. Not only that but they took MONTHS to get the title paperwork done leaving me with no plates and couldn’t move my truck for MONTHS! Owner Greg even went as far as to hang up on me while on the phone with him. If the owner treats his customers like this you can imagine what the rest of the team is like. STAY AWAY FROM THIS PLACE AND RUN FAR FARRRRR AWAY!!! Please do yourself a favor and take your money and business elsewhere. Ever notice how they don’t even have the courtesy to respond to the customers who have left bad reviews on here? Yeah, stay away! Taking legal action against them now. RUN!!!????????♀️
We traded in a vehicle here 4 weeks ago. The dealership has yet to pay off the vehicle they took in trade. They attempted to make me pay more money by credit card over the phone to them. When I refused (because I had no responsibility to do so) they stopped answering my questions and have ignored my calls. The owner, Greg, is running a scam operation. Be very leery of doing any business here. I’m currently stuck with 2 vehicle loans and they have my trade in still.
Car buying for me is a thing I hate more than anything that we as adult do. I was just checking to see what my options were and seriously not expecting anything to happen. This auto dealership truly is a place that cares about it's customers. Cory, Tony and John went out of their way to find me a vehicle that I would like and that fit my needs. I have never had a car buying experience where I did not feel anxious or nervous throughout. I felt at peace during the whole process
Even when I reached out to them about something I noticed on the car after hours today. They were willing to take care of it on a Sunday. However, it can wait until Monday. This is a company that CARES about taking care of their customers. I would highly recommend them to everyone.
Cody and Greg were awesome to work with. They were very informative about the car we were shopping for. No hassle and the cars were clean and ready to be bought. Paperwork was smooth and quick. Thanks guys! Love the car and the buying experience.
Quick Facts About Tipton Auto Sales & Service
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 03:00 PM |
| Sunday | Closed |
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