The Q Steakhouse Restaurant Info
Amenities
Service options
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Takeout
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Dine-in
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Late-night food
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Private dining room
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Vegetarian options
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Wine
Dining options
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Breakfast
Amenities
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Gender-neutral restroom
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Restroom
Planning
Payments
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Checks
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
If you want an out of the way place and a great steak dinner this place is for you! The outside looks like a house and may throw you off but inside it opens into a nice dining room with a soft ambiance. The food is delicious! We enjoyed our road trip experience and finding this restaurant! Well worth your time and money!
Wow! What a great needle in the haystack! This little gem of a restaurant did not disappoint. The owner was great to speak with,and the food was dynamite! The portobello appetizers were fantastic, my ribeye was awesome, and my daughter's ribs were delicious. We will definitely return someday. Worth every penny.
Before you read the novel below, I will summarize within the first couple sentences.
We had heard about this small hole-in-the wall place and read rave reviews prior to reserving our table for a birthday celebration about a week in advance. We reserved for 4pm on a Sunday.
2 stars because 2 out of the 5 steaks ordered were cooked as ordered and were delicious. Other factors were the level of service received not limited to just not keeping drinks full, communicating lack of menu items, and being friendly in general.
When we arrived it was to our surprise it was empty..no one else waiting/seated at the restaurant. It appeared to have one employee working, who happened to be the owner it turns out. We were seated and asked for drink orders and brought cans of pop, and told that Dr. pepper would have gone bad before it could get used so they didn't carry it. No big deal. Ordered a full spread of appetizers, didn't receive one item, asked about it and it was made and brought out. No big deal. Drinks were empty almost the entire time despite being the only table in the place and we were hardly checked on. Everyone ordered Rib Eye steaks except kids and one person ordered sirloin. We were told he was out of 10oz, so had to "upgrade" to a 12oz. All steaks were supposed to be medium rare. We were still the only people at the restaurant at this point...40 minutes later. The kids' items came out first, smart move. Then came my 12 oz steak which was burnt on edges, about 1/2" thick, and Well Done. Then, out came the 16oz rib eye and it was 3/4-1" thick, juicy and cooked to medium rare. As ordered. Then came my husbands steak, a 14oz cooked medium well and also about 1/2" thick the lobster tail was probably a 2oz tail and served meat side down on a leaf of lettuce...cold in the center. Then came the other 14oz that was about 3/4" thick, juicy and undercooked. Then came the birthday girl's 16oz and it was about 1/2" thick and well done. At this point, it was no longer a maybe because the 12oz was smaller it was over cooked, but a do they even know how to cook a steak? When I addressed the issue, I was told " Well, I cook on the plus side of what people order because some people say one temperature and mean another." I said "well, medium rare to me means warm red center. " He left and came back stating "I only have one steak left, so...." Just walked away. No apology, no explanation other than what was said. A table of 3 showed up about 5:30 and his attention went to them. We have waited tables in our younger years and even kept trash/plates stacked for easy removal as we were a party of 5 adults and 3 kids.
We are business owners and know staff/supply shortages are real, we get it. BUT there is absolutely no excuse for the lack of service/explanation especially when charging over $20/$30 from a so called Wagyu bloodline that was over/under cooked 4/5 steaks. All he had to have said was, "hey, we are short staffed I am by myself, bare with me. I'm sorry it wasn't cooked to your liking, can I throw it back on the grill or get you another/something else in its place?" But when you dismiss a complaint, offer no explanation, don't care to strike up a conversation with customers or even thank them for coming in there's a bigger issue. Especially when you shut down your Facebook page's option to leave a review. We even sent a message directly to you regarding the service received and have not heard back. Something tells me maybe this wasn't the first time, maybe it wasn't an "off" night. Either way, reviews can still be left on other platforms and will be. We are not typically hard to please; be friendly, keep glasses filled up, bring us what we order and you receive a very generous tip and review. This was not the case here and people have a right to know what could happen during their visit especially since it seems any negative review is reported or replied to with a snarky come back.
If this corner cafe was located in the middle of a city, with some of the food locally grown and all personally prepared by an expert chef- there would be a waiting list, no place to park and the menu would be a lot pricier. Instead, it is THE best place to eat in rural Northwest Missouri even though it is the only restaurant in Clearmont!
If you want something off the beaten path that has a flash and flare all its own this is your place. The menu has a wide variety that should please all appetites and it the Mexican night is awesome!
The pork tenderloin was absolutely fantastic! The selection of beers were wonderful. Will definitely come back to try the steak.
Quiet friendly atmosphere with small town country style. Staff was friendly and food was amazing. Very clean and tidy.
Finally had a chance to stop in and I have to say I am very impressed! Great establishment, great environment! I highly recommend!
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