The Chicken Shack Info
Amenities
Service options
-
No-contact delivery
-
Delivery
-
Takeout
-
Dine-in
Highlights
-
Active military discounts
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Offerings
-
Quick bite
Dining options
-
Lunch
-
Dinner
-
Catering
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
Has changing table(s)
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
Best KPortal Reviews
Never again. I asked for 3/3 combo and upgraded to garlic fries. This is their sad excuse for garlic fries. Also the wings were lazily tossed in sauce and barely covered at all. Everything was old. And just had sauce and garlic thrown on it. Just shut down if that's how you operate. I had to warm my chicken up hence the aluminum foil it is on.
I've ordered from here a few times. The first time almost completely turned me off, I don't remember which sauce flavor I got, but I tried again, and it completely redeemed itself. I've ordered both pickup and delivery from this location. I got the 2 tender combo with the honey garlic sauce and normal fries. I've also previously had the cheese fries.
The food is really good! I get the fried version of the tenders, and I think they are perfection! I get the honey garlic sauce, and it is so dang good. It's a bummer I've never been able to get the tenders tossed in the sauce when I ask for that, but I don't mind dipping in the sauce and then in the ranch. It's a yummy sweet, garlic, tangy sauce, and it's officially my favorite. The fries are also really good. They are almost double fried or something. The cheese fries are also suuuper good! The cheese is almost like a nacho cheese consistency. The drink size that comes with the combo is pretty small, and the difference between that and the large is a pretty big one, so I usually upgrade. I always get ranch with my fingers because who doesn't like ranch. When ordering through the website for pickup, you can select multiple little ranch cups, but through Uber Eats you only have the option of 1 small ranch cup ($ 0.89) or the large ranch cup ($2.99). You can't add multiple of the smaller cups. I always end up wasting the ranch because the $2.99 version is huge. The food is really, really good, and I've only ever been disappointed that first time, so I definitely recommend you try out sauces and see what you like.
Every time I have gone in, my food has been ready, and the restaurant is pretty clean with friendly staff. All of the locations seem to be a little small, so I definitely recommend ordering to go. Despite the first experience I had, I would 100% recommend this place. Chicken is legit, and the sauce (at least the ones I like) is bomb!
The service I got at the North Rancho Chicken Shack today was terrible. They surely have lost a customer. I've met the owner he is an awesome guy. He has terrible workers and if he can't get better workers at that location it will close. I'm fresh off work stop in to patronize the spot because I hadn't had it in a while. It can be enjoyable when the food is seasoned and cooked properly.. The Chicken is pretty MID without the sauce but I like it occasionally. My order was prepared I received it took it home 5-7 minutes drive away. Get home to see it wasn't prepared like I ordered it. I call back a young lady answers the phone says I can get the order remade they way I asked no problem. Now I return with the order cold fries , cold chicken. The young lady that answered the phone greets me and asks if I was the one returning to remake the order . I tell her yes.I then tell her how I want the chicken prepared and to please replace the fries too.. I received the remake but not with the fries. You he cook says nothing was wrong with the fries, he remade the chicken I should be good. I told home I wanted a new batch of fries he says I had time to eat them and there was no need for him to make me a new order of fries.. I told him to make me some new fries I had to bring them back with the order and would lika new batch. He aggressively refused saying he isn't giving me anything else for free .. I said the messed up order is there on the table fries and all. You can take the fries and make me some more. He said bring them to him. As to say I'm not getting nothing you go get it. Mind you I am a paying/paid customer getting disrespected and my order was messed up. I asked for my money and he obliged... Why not just remake the french fries as well in stead of losing the money and the customer. I'm glad I didn't eat that food today... . In hindsight. Two of the workers in the car smoking weed come back in and don't wash their hands. Workers touching food then moving the trash can and not washing their hands before touching food again. Just an overall bad experience... Lost a customer over some french fries.....
I always get the #2 (5 fingers). I always take it to go and ask for fries in a different container. Good size fingers and lots of fries. Excellent customer service. Brad is very pleasant and respectful and makes sure my order is done right. Appreciate the staff!
Some what greasy, I had my sauce for the chicken, but no catchup or other sauce for my delicious fries was offered ????
They ran out of small/medium lids for cups. It's Friday and it's the middle of the month.
The chicken fingers and the wings were tough and not fully fried ... See pictures!
I love Chicken Shack but my last visit to this location was a bummer. I come for the plant-based chicken, which is always delicious… when they have it. This isn’t the first time they’ve been out of plant-based option, but this time they didn’t tell me until after we had been waiting for a period time for our food.
The guys working were really sorry and that was cool because they tried to make it right, but the fries just aren’t the same without chicken. I’ll try again next time the guys want to get lunch there, but I won’t be suggesting it.
Chicken sandwich was good. Needed some sauce but was really tasty. Fries were a little too salty but I am picky eater. Staff was friendly and helpful. Had sugar free beverages which I like
Terrible food and terrible customer service. Waited 40 minutes for my wings to end up being delivered as hot blobs of fried... Idk what.
Asked for a refund, because they were so hard they were literally inedible. Refund was absolutely refused. Charge back it is then.. Wonderful location.. Not.
Quick Facts About The Chicken Shack
Today
Opening Hours
| Monday | 10:00 AM - 11:00 PM |
|---|---|
| Tuesday | 10:00 AM - 11:00 PM |
| Wednesday | 10:00 AM - 11:00 PM |
| Thursday | 10:00 AM - 11:00 PM |
| Friday | 10:00 AM - 11:00 PM |
| Saturday | 10:00 AM - 11:00 PM |
| Sunday | 10:00 AM - 11:00 PM |
How to go there
Location
Places