The Baltimore Hotel

This hotel is so amazing!! The staff are the nicest people I’ve ever met they make you feel so welcome & will help you with absolutely anything you need. The rooms are so spacious & comfortable & are kept beautifully clean. The breakfast is delicious. The WiFi is really fast. There is also a laundry service which is super helpful. If you are thinking about booking here don’t hesitate you will have a brilliant experience & definitely want to come back.

Very clean room with comfortable king size bed... Toiletries and free breakfast... Helpful pleasant staff.. Very good value... Will return! ????????

Good size carpark Remember to put your registration number plate at reception

Was meant to be a self check-in but still checked in at reception! And asked for ID !!!

Was given a piece of paper with all the information on it ,shown to my room up a flight of stairs

Room was very small,not really much room to relax in

Yet the shower room was spacious but with a small corner shower.

Bed was comfortable enough

WiFi good

Shower warm not overly powerful

No blind in the shower room

No plug in the sink

Only one towel for the room ! (No hand towel or floor towel considering its a tiled floor !!)

Breakfast included

The room is a keypad entry

Probably wouldn't stay again due to the size of the room .

Staff very friendly and helpful, the room was spotless had to ask for towels but they were delivered quickly, breakfast was good would have liked a fried egg and proper bacon but that's just nitpicking. The car park is free screen at the side of the reception desk to input the car registration and length of stay, would definitely use this hotel again

To Baltimore Manager and staff of the Hotel

Thank you so much.

We were treat like Royalty During our stay

nothing was to much when asking for

Assistant.

You will definitely see us again, XXXXX

Was a one off stop short stop for a family event for us. Normally stay at Premier Inn, but this was available and cheaper. Lovely old building on the outside hides a modern open and welcome inside. Reception clean and spacious, and staff keen to help with any questions. Key system took a moment to get used too, but once grasped the no key keypad worked well. Room was spacious and clean, no carpet but hardwood flooring throughout, (if that's an issue for some). Beds very comfy and bathroom big enough for us (shower only), room provided towels, and toiletries and staff quick to help if anything missing. Kettle was strangely placed but not an issue. Breakfast was buffet style and lovely and again staff always on hand making sure you had enough tea or toast.

Only down side was wall sockets in room, strangely missing part covers, and bedside lights not working (lights not an issue just noting down), however if you have kids, they are bound to stick something into the electric socket gaps, just cos they can.

Overall, lovely stay, very relaxing.

Would I come again, absolutely yes, lovely place, relaxing, nice garden area for evening chill out before bed.

Went up to watch a football match and the service we got was amazing nothing was to much trouble for them,the room was lovely and bright,clean and warm,the breakfast was lovely can’t fault it in anyway would go back again,plenty of parking

We booked a room in this hotel today.||It's the worst booking we've made, and we want to forewarn others, to prevent you from having a similar experience. ||Firstly we booked the room through a third party, in this instance hotels.com. ||The price was low and it included breakfast, so we were content.||I called the hotel shortly afterwards to enquire about breakfast times. The employee was rude his telephone manner was shambolic. He told me that we didn't get breakfast with our room, I politely explained that I could forward on the details, showing that it included breakfast, he continued to be short with me and dropped the line.||I contacted hotels.com, the nice gentleman from hotels.com attempted to reason with the hotel and ask if we may have a refund and book elsewhere.||Unfortunately the Baltimore wouldn't honour this request.||When we later arrived at the hotel, the employee grilled me on my dissatisfaction, he then took a £50 cash deposit, following this he told.me I'd need ID, otherwise I'd not enter the room.||Upon entering the room, the electrical box was hanging open, the walls were full of cracks and chips.||The doors and cupboards were hanging off the units, the room was dusty and the smell was unpleasant at best. ||My wife wasn't remotely interested in staying the night, and u assume they would have tried to bill us for the preexisting damage inside the room. I took both videos and pictures upon entering the room, in order to cover my back.||I handed the key straight back, the employee began to argue with me, despite me staying polite throughout. He said I'd not receive any refund and told me not to record the hotel any further.||We ended up booking alternative accommodation, we've had a lovely evening, and it's worth it, even if it means being our of pocket for booking a second hotel.||I'm.not a big one for reviews, certainly not negative ones. However I wouldn't want anyone else to have this experience.||Avoid this hotel for your overall health, well being quality of stay and your pocket, because you'll almost certainly leave, and book an alternative place to stay.