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The Arthur Webster Clinic

+44 1983 862367
Landguard Manor Rd, Shanklin PO37 7HZ United Kingdom of Great Britain and Northern Ireland
Open Today: Closed

Amenities

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Toilets
Planning
  • Accepts new patients

Best KPortal Reviews

Answered the phone within a few rings, very pleasant lady answered. Whilst she couldn't help me, as she was just covering the phone, she said she would sent the email to the Autism department for my son and they should reply as soon as they can as she had a long list of emails to send.
Very professional and friendly staff, not to blame for under funding and under resourcing for over a decade.
The receptionist staff were polite but not very helpful. Even though I had arrived a few minutes late for my appointment, they did not see it necessary to inform the Physio team that I had arrived. The physio team was waiting for me whilst I was sitting in the waiting room for almost half an hour, as they did not know I had arrived. Honestly... some common sense please! If a patient arrives a little bit late, perhaps inform the clinician or team waiting to see the patient? Or simply inform them regardless if the patient is on time or not? Less than 30 seconds to walk to the Physio department and back from reception! There was no need at all to make me wait and it felt like it was deliberate. The phone was not ringing off the hook and it was not busy at all, with only one other patient in the waiting room. Such poor customer service. Excellent physio appointment though, lovely team and very helpful. Thank you.
What's the point of having a phone if no one ever answers it! I've been calling everyday, multiple times a day.
Anyone needing an ADHD diagnosis I recommend using the right to choose and use Psychiatry UK took 6 months for diagnosis.
Super efficient and really kind staff.
Can never get through to them been calling for weeks multiple times with no answer
Does anyone know how to pick up a phone here have tried ringing for two weeks now ????????‍♀️
Lost an appt and tried to phone for confirmation, and have tried ringing for over half an hour. Looks like I wont be going because I cant afford to go there to be told wrong place/time

Quick Facts About The Arthur Webster Clinic



Today

Opening Hours

Monday 09:00 AM - 04:15 PM
Tuesday 09:00 AM - 04:15 PM
Wednesday 09:00 AM - 04:15 PM
Thursday 09:00 AM - 04:15 PM
Friday 09:00 AM - 04:15 PM
Saturday Closed
Sunday Closed

How to go there

Location