Susan Cotter & Co Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Best KPortal Reviews
I strongly do not recommend Sue Cotter. Extremely rude and condescending. Wasn’t sure if she was working for me or against me. Everytime I called I was told, she’s with a client and I’m thinking, what the hell am I? Cheap is not always cheerful.
UNPROFESSIONAL, EXCEPTIONALLY RUDE, COST US A SIGNIFICANT AMOUNT OF EXTRA MONEY AND LOST TIME.
If I could give no stars I would. We went with Sue in 2017 to buy our first home a she seemed affordable and was recommended by the developer. It was a very stressful time. They did not keep us in the loop and everything was last minute, despite us constantly asking what we could be doing to prepare for the next step. Fast forward to 2021...
We avoid her like the plague when selling our own home due to our really stressful experience last time. We get a different solicitor only to find our buyers have gone with her. Not only did she make our house move extremely difficult, she was unhelpful, deliberately difficult and very rude. She demanded a document from us as a house seller, that we should have received when we bought the house and the reason we didn't have it, it seems is because she didn't do her due diligence and did not give it to us in the first place.
She also agreed to a moving date, then made no effort to meet this date. She was totally unapologetic. When this date fell through. This cost us in excess of £900 as we had booked a moving company.
We then could not afford another moving company or the risk that the next date would fall through again so had to hire vans costing us another £600 to help us move 3+ hour journey to our new home.
She also took issue with things unnecessarily which cost us time. It took months and months and months in limbo. We had to jump through so many hoops as a seller.
AVOID AVOID AVOID!
As a family, we are very pleased with the professional service received during our buying and selling process.
Each and every staff member were helpful, professional and prompt, which made the experience run smoothly. I would highly recommend Susan Cotter and Co.
Susan Cotter managed to mess up my property purchase, then ignored me when contacted about getting it resolved.
After pushing them they have now turned around and said 'Oh well, not our problem as it has been done already'.
Over 10 stories from other people with similar circumstances, I would avoid at ALL costs.
Edit: If my review was not enough, the response from the owner should speak volumes as to their professionalism.
I have used Susan Cotter for my property purchase and redemption/staircasing of my HTBW loan and they were fantastic and easy to work with and good value.
Good quality conveyancing solicitor. This is third time I’ve used Susan Cotter and co since 2006. They worked fast to complete the sale of my property. If I need a conveyancing solicitor again, I’d certainly use Susan Cotter and co again, thanks
Susan Cotter & Co provided excellent service from start to finish. I was constantly kept updated and informed of all progress. All staff were so helpful and went above and beyond to ensure all my questions were answered. Thank you for all your help in enabling me to purchase my family home. I highly recommend Susan Cotter & Co!
I've used Susan Cotter & Co a number of times for selling & buying houses. And have always received a first class service. I would highly recommend.
Quick Facts About Susan Cotter & Co
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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