Sun Sing Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
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Wheelchair-accessible entrance
Offerings
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Alcohol
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Beer
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Coffee
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Late-night food
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Vegan options
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Vegetarian options
Dining options
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Dinner
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Dessert
Atmosphere
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Casual
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
Excellent takeaway in Welsh Row. Convenient parking behind, Cheshire Cat nearby if you want to have a drink while waiting. Although our food came to quickly for that, maybe next time ask them to hold the order for 30 minutes
To be honest. I’ve been going here for over 10 years.
Tonight’s foods wasn’t great, the rice was dry, the salt n peeper Chicken was chew and although hot wasn’t very salty, and the sweat n sour pork we had was just ok.
However, what spoilt my experience was the server on collection. Who was extremely miserable, rude and felt like she didn’t want to be there and as front of house needs a little or a lot of training.
She had her son with her who was no more than 5 years old who gave me the prawn crackers we had ordered and paid for but I was don’t they aren’t on my my order. I asked why and I was told I needed to spend more. I asked why because I had actually paid for my prawn crackers and she said because these are for people who spend more.
I was confused because there was only 2 of us and I spent quite abit for 2 and she said it fit people who spend over £50.
I’m still confused as I paid for them.
Think I’ll Try another Chinese next time in Nantwich.
Very disappointing tonight.
Has the owners changed or chefs as it was the worse I’ve had
We ordered a take away and when I got home (15 minutes drive), I discovered that the chicken balls were missing which were to be for my children. We phoned up and were told that no drivers were coming our way so they would refund them. We hadn't ordered much (just enough to go around) so this meant we had to make the rest go around us all. When we said we were not happy with this as a solution as we didn't have enough food to go around, they did not offer another solution. I suggested they made the order again and I'd come back out and collect it a second time - they refused and said they couldn't do that as we had the food so I offered to return it when re-collecting the order. Again they refused to remedy the mistake with what I considered a reasonable solution so that we could all eat and enjoy our meal. I suggested another option, that they refunded the meal and I would get a complete order from elsewhere, yet again they refused. By the time I finished on the call, having not found a solution I was happy with as they would only refund the chicken balls, we then ate a cold Chinese which we had to supplement with food out of the cupboard. We were extremely disappointed to have wasted our money on what was supposed to be a family treat! I will never order from Sun Sings again.
I have been going to this Chinese for several years and I can honestly say I've never had a bad meal. It's strange to see such shocking reviews about the staff because they have always been super friendly and helpful everytime I go in (that's quite a lot) the only downside is it has to be over a certain amount to be delivered and I only ever order for myself so it doesn't meet the required delivery. Luckily it's worth the drive! Won't go anywhere else.
Been struggling for years to actually find a decent take away and a friend recommended Sun Sing, I can now say we have finally found one ????...
The staff were really nice both on the phone and in person when collecting the order. The food was piping hot even after A5 mile drive home...
The food was the best I've had from a take away for many years and would highly recommend to anyone. All the dishes tasted delicious especially the duck in black beans, ????????????...
Great place which I will be visiting again in the near future ????????????????????????????????
We have takeaways delivered frequently. They are good quality and the staff are friendly. Highly recommend.
This is by far my favourite Chinese however the staff and service of this place is really going downhill, I ordered for my sister this evening as a favour as she was working, said the name was Emily she then went in too collect her order then was told there was no order for her and she needed to order again.! For some reason the order was in the name Tracy( my name is not tracy) and this was only resolved when I rang to say the issue. The meal was finally brought out for my sister to be then told by the lady who works there (who may I add is always miserable) it wasnt her order even though the man had just read the order out to her. When I phoned to say that I wasn’t really happy with the service my sister had received this will be because she looks young the lady was very rude to me and suggested my sister was lying and there was never a problem in the first place, even though I had spoke to the man and resolved the first issue with the name! Disappointing!!!
We have been going here for many years. Tonight we ordered as usual and went to collect. My husband was made to feel very awkward when staff claimed we had not ordered. After a member of staff eventually remembered taking the order, they rudely suggested he order again. No apology at all, and no manners. The staff were incredibly rude. Needless to say we left without ordering again. We ended up going to another Chinese in town and actually had a much better meal. We won't be coming again.
Quick Facts About Sun Sing
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 04:30 AM - 10:30 PM |
| Wednesday | 04:30 AM - 10:30 PM |
| Thursday | 04:30 AM - 10:30 PM |
| Friday | 04:30 AM - 11:00 PM |
| Saturday | 04:30 AM - 11:00 PM |
| Sunday | 04:30 AM - 10:30 PM |
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