St Paul's Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible entrance
Crowd
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LGBTQ+ friendly
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Transgender safe space
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Other
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LGBTQ+ friendly
Best KPortal Reviews
The main pharmacist giving Covid and Flu jabs just made my wife cry because he was so rude to her. Then told her to leave without giving her the jab. Looking at other reviews this place needs to take a hard look at the way it treats customers. AVOID IF YOU CAN.
I had my Covid & Flu vaccination there today. The staff were polite and professional at all times, despite the challenges of operating from St Paul's Surgery whilst the pharmacy is being refitted.
Despite the fact the staff work under such pressure in a tiny workspace they always show kindness and courtesy. The pharmacists, Monica in particular, have given me expert advice when I have needed it, which has always been an encouragement when I am unwell. When a medication is unavailable they have gone out of their way to get it for me. Thank you!
Tell you your prescription is ready then don't have the correct tablets when you go to collect. Say they have to order them. Very unhelpful staff, it is an absolute disgrace
Disorganized chaos, twice now they have not had my repeat prescription. Today was a one hour wait outside so they could deal with the four people ahead of me, there were at least eight people waiting behind me. Left empty handed. The icing on the cake was one women pushing in to buy products off the shelves and then asking loads of questions, a total s*** show. Not going back, plenty more stress free environments to pick up a prescription.
They literally never pick up the phone. So I have to physically go there to ask if it’s ready, which it rarely is. Not picking up the phone is wasting my time and their time and as I assume it’s the same for other customers too just causing them more headaches when they have to come and check if their prescription is ready.
They’ve blamed a system crash before, as they wouldn’t be able to see the status of prescriptions, so they don’t pick up the phone. If that is the case, then get a phone with an answering machine and put a message saying that on it, or use a virtual phone number service and do it that way, it’s really not hard to keep customers informed and stop them leaving reviews like this.
sorry but it's awful. even when my prescription has been sent over days before they still somehow manage to not have it, especially frustrating as I have to get my prescription weekly. my boyfriend went to pick up my medication this morning before work at 8:15, waited until opening time only for them to put a sign up on the door AT 8:30 saying they wouldn't be open until 12. I have now missed 3 days off my antidepressants because of this awful pharmacy. UPDATE: returned at 3pm to find the pharmacy was closed for the whole day. shocking
Absolutely superb staff and level of service. Just been in today and had great kindness and care shown towards me. I am very impressed.
Quick Facts About St Paul's Pharmacy
Today
Opening Hours
| Monday | 08:30 AM - 06:00 PM |
|---|---|
| Tuesday | 08:30 AM - 06:00 PM |
| Wednesday | 08:30 AM - 06:00 PM |
| Thursday | 08:30 AM - 06:00 PM |
| Friday | 08:30 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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