Southburn Mechanical Services Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
First class service by Southburn especially Reece. Car had been at three different garages including Vauxhall and the problem always missed. Sorted now and all perfect. My regular garage now found.
Now 20 years compleet with Southburn Garage they r best total Staff helpfull and Friendly 5 stars from me
Great service, friendly, helpful and knowledgeable staff
Very friendly and helpful, good at there job try and fit you in at short notice
Great service great mechanics fair prices ????
I have used this garage for many years without issue until now.
This should have been a simple warranty authorised repair but they screwed it up so badly that not only was i overcharged by almost £100, i am also left holding a bill for another £100 for a part covered under warranty but not included in the claim due to their incompetence.
Garage charged me twice for a slave cylinder (overcharged £90). However the warranty company pointed out to me the clutch comes with a slave cylinder or i would have been none the wiser.
The garage have since agreed to refund this part.
Secondly they charged me for a Master cylinder not included in the estimate to the warranty company.
While they did change the Master cylinder in the first instance it made no difference.
Changing the clutch and Slave cylinder did fix the fault.
I have no idea why garage did not include the Master cylinder in the estimate. Possibly because the warranty company would not pay for replacing parts that are not faulty i suspect.
Garage will not refund this as they maintain the part was faulty. Two identical faults at either end of the clutch apparently.
As both Master & Slave cylinders are warranty items I would have been fully reimbursed but since this was not in the estimate and not approved i will now have to pay for this warranty item. That cost me another £90.
This team went above and beyond when we had a burst tyre. Thank you so so much for your help. The reception team are excellent, knowledgeable and helpful, patient and professional and understanding. Would definitely recommend!
Great service and excellent and friendly customer service
Help you no end with issues
Quick Facts About Southburn Mechanical Services
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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