Royal India Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Accessibility
Offerings
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Alcohol
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Beer
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Halal food
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Small plates
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Vegetarian options
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Wine
Dining options
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Dinner
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Dessert
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Seating
Amenities
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Toilets
Planning
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Accepts reservations
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
I love this restaurant's food. Always delicious, flavoursome and fresh! I've been in a couple of times and the staff have always been attentive, ensuring you have all you need for your enjoyable meal. I think this stems from the owner, who, from my knowledge, is the chef. Each time I eat from here, I can tell that the person making it has a love for food and fresh ingredients !! I love the food here! From vegetarian to meat dishes .
Had been here before and the food was great. Tonight, we didn't get the pleasure. Arrived and seated and ordered, however nothing arrived. Around 15 minutes later a more senior member of staff took our order again, including the basics of a glass of water. More time passes and we are only presented with a warm bottle of white wine, with the option of red wine "as it is more Romantic". An extra star for the previous visit, but I'd go prepared for disappointment if the service is having a bad day.
In brief: if you can collect it, the food is great, but do not order for delivery.
The food here is absolutely amazing, whole spices, good meat and really tasty. The problem is the service and the delivery, the first time delivery was an hour and a half- no warning on ordering and when we called to check in they endlessly said 5 more mins and then blocked our calls. But the food came and was hot, albeit very late in the evening. The food was that good we ordered again but anticipated the super long delivery time. The third time we ordered they said (25 mins after ordering) the delivery cost to then (north London to North London...) was £15 and too much so we could collect (we have no car), pay another £10, or cancel. Obviously we cancelled and won't order for delivery again.
Worst meal in a long time. I now understand why this place is normally empty. Inordinate delays; our party of 6 waited 90 minutes for the food to arrive. When it came, two main courses had been left off the order. The waiter was aggressive and unprofessional. My son found hairs in his food. The meals we ordered all seemed to based around the same oily sauce. Mahi fish had strange jelly-like consistency and was full of bones. No track and trace, no hand sanitiser by the door. All in all, a grim experience. Avoid
Tolerated their very delayed delivery service for years, but last night was the last straw...very rude to me over the phone, the guy kept saying the delivery was 10 minutes away, but 1 hour and 20 minutes later still not delivered, finally the guy admitted he had no drivers! He deliberately lied. Then told I would have to come into the restaurant for a refund?! He could have offered cash to be delivered if he couldn't refund via card. All this after having been offered a discount the last time we experienced a poor service. We are very tolerant but finally had enough. If you want a meal delivered but with a four hour time slot (!) and rude service go with these guys.
Ordered a take away via Royal India's own website. The lamb dish was excellent - meat was moist; paratha was lovely and flaky. I haven't been to the restaurant, but for the food, I recommend them.
I have visited Royal India several times over the years and I like the food. Based on my experience of ordering through Hungryhouse last night, I'm hard pressed to recommend them. We waited for 2 hours and the delivery still didn't arrive, so we cancelled the order. For the 40 minutes prior to that, apparently the driver had left with the food. The guy who picked up the phone kept talking over me and proceeded to tell me that it was Hungryhouse who didn't understand the timings of freshly cooked food and how even though we, the customer, pay straight away, they don't get paid till a month and a half later. No apologies and highly dismissive.
The interesting menu, (I urge you to try the dish of chickpeas with Asam tea leaves) and wonderful food here make Royal India a joy to visit. The 3 fish dishes I tried were marvelous, both the quality of the fish and its preparation are of the highest quality. The skills in the kitchen, and ambition of the menu display that Royal India is much more than a simple everyday high street Indian restaurant. Plus the calm atmosphere of the eat in experience even in these difficult times makes for a really enjoyable evening, and autumn/winter night. Thank you to all involved in the lovely meal that my husband and I enjoyed last night
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