Roundhouse Medical Centre Info
Amenities
Accessibility
-
Wheelchair-accessible car park
-
Wheelchair-accessible entrance
-
Wheelchair-accessible toilet
Amenities
-
Toilets
Best KPortal Reviews
Absolutely useless place . Receptionist have an attitude every time I ring. Always saying to ring iheart because no appointments. Won’t even put a note thru to doctor for a simple thing I can’t get from pharmacy. 3 weeks trying to get appointments and only get to speak to someone after all appointments are gone
Heard it all now. Tried to order a repeat prescription and told me to call back tomorrow as I didnt ring between 10-2. These receptionist are useless. This is 1 of many problems from them lately. Somehow forgot to put my 3 year olds appointment on the system. Waited all day for a call back which didn't happen and ended up spending night in hospital.
I have recently had a very positive experience with this practice, had to see the doctor on 3 separate occasions, receptionist was friendly & helpful, managed to get an appointment every time yes I did have to call numerous times to get an appointment but at least your now put into a queue, I saw 3 different doctors everyone of them was helpful & understanding, I really couldn’t fault my experience. ????????
Plus there is a lovely lady that works there, I think she might be a health care assistant, I’ve not had a appointment with her, but I have seen her with the patients and she’s very friendly & helpful and seems to have a very good rapport ????
The line is always busy and near impossible to get to talk to someone. When you are put in a queue, it takes ages to talk to them, and then when you do get hold of them, it becomes pointless. Their prescription line is also always busy and at this point, I might as well give up on trying to get the medical care I need.
Tried to get an appointment for my wife as she can’t call the doctors from work. The receptionist was awful. She wanted more information! She’s not the doctor! I said I would discuss it with the doctor. She said she had no appointments available. Then she told me I should tell my wife to see a private specialist!!!! She’s just a receptionist!!!! Can’t get an appointment. Apparently covid. Everyone else can move on but not the doctors. They hide behind receptionist who have no medical training!!
Was told I would get a call at 15:00 but instead called me at 13:45 it was only luck that I had my phone with me. Doctor wasn't interested in what I was saying just got told go to A&E. Seems like the go too answer with this surgery go to A&E. What's the point in this surgery been open at all. Expect a complaint wing its way over but I bet that gets filed in the not bothered section of this practice
I have never felt it necessary to say anything bad about the treatment that I and my family have had from this medical centre over the years and things would have to change dramatically for me to do so. I have been treated courteously every time I have been in need, indeed, if they hadn’t diagnosed me with DVT I might have been dead now. Hopefully this will give confidence to others.
Been trying to get appointment is like platting fog the people on the desk seem to think they Run the practice trying to get in for 3 days now all ya get is phone tomorrow at 8 am I work so cannot always use my phone so trying to book a appointment is dire
Quick Facts About Roundhouse Medical Centre
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
|---|---|
| Tuesday | 08:00 AM - 06:30 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 06:30 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Places