Roger Blackmore Autos Ltd Info
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Best KPortal Reviews
Very fair MOT centre. My wife took our old car in, and was able to wait in the waiting room while it was tested. Needed some minor repairs and a retest. Good price for the test and retest. We'll be back with our other car when it needs a service/MOT. Thank You
I took my car here due to my having a squeaky clutch . First time round I took my car here to get it repaired and I was told that I would have to have a clutch replacement and oil on my gearbox . Within an hour after driving off the squeak came back so I called them up again and told me to drop it off again . They had a look at it and added some oil to something , thinking it would solve the problem . Turns out it didn’t fix it , so I have to book my car in again . Second time round I was told that my clutch brush needed replacing , so had that replaced . Turns out it didn’t fix the problem again and the squeak is getting to be worse the more I drive it so will cost me more later down the line . As I am currently a student the repairs are very costly to me hence to why I am not taking it here again for a third repair . Not once did they say that they were going to give me a sort of a discount due to having to bring it back multiple times and the inconvenience that this has caused me is outrageous. So if you’re looking for a simple repair do not look here as you will be more than likely having to bring your car back multiple times.
Excellent garage. They always keep me informed about my car while it's being investigated. They don't do work unless you agree. They even advise on cheap ways to deal with your car yourself rather than paying them to do something. Most importantly, they are honest and trustworthy.
Booked the MOT last minute, was a bit skeptical about negative reviews on Google, but this was only garage which can fit the MOT around my work schedule, reached there on time, they took can straight to MOT bay, in 30ish minutes car was out, passes and I was on my way. Personal experience: Excellent service. A+++
First time using this garage and will also be my last! They failed my car's MOT and the receptionist phoned me to ask if I wanted them to see if they can fix the issues and try to pass it the same day. I said yes but wanted to know the cost before anything was done. She said she couldn't possibly give me a price before the mechanics had taken a look at the car, so I asked her to phone me back once they'd done this and knew what would need doing. She never phoned me until after the work was done - just asked me to collect the car and still didn't give me the total price until I asked! I was stunned as hadn't expected to pay that much. I went to collect my car and tried to argue my case with her and a male manager - no money off, the manager apologied but the receptionist didn't. Instead she claimed she had promised to phone me only if the car needed something other than new bulbs and also that she'd given me part of the cost over the phone - both of which are untrue. Her manner was very unfortunate, talking over me and showing no empathy whatsoever. So, due to the poor customer service I can't recommend this garage. Also, having now read some of the reviews here I can't help but wonder if my car actually would've passed its MOT had I taken it somewhere else.
Reasonable prices. Friendly service. It’s where I always take my car when it needs a service or MOT
Took my car in for a MOT, they didn’t call me to tell me if the car had passed. When I called to check what was happening I was told the car was ready to pick up and the work had been done. Wasn’t quoted or asked if I wanted them to do the work. They also completed all the advisory’s WITHOUT informing me. I was told “we had 3 of the same car in and they all failed their MOT, something must have got mixed up” yet when I called and asked about my car the person on the phone was able to confirm my registration in seconds. Overall cost me £280 and no apology. Wouldn’t recommend.
Took my car in after a failed mot . Was the only garage that could fit me on asap . Was quoted maximum £250 for repairs as only minor and I had the parts . Failed its mot again as this had to be done before repairs . Yep this part all legitimate. They phoned my partner and told him repairs would cost around £580 but when I phoned They told me different things and then told me around £400 . I'm a mechanic myself but haven't had the time to do the little things that needed doing . He said (dean) id need a whole new front exhaust when I have a small leak from hose and its a minor to kept an eye on and repaired as and when . So why do I need a whole front exhaust system ?? He also said its £90 per shock to fit and £140 for the shocks . Which have been provided by me . So why try and charge me another £140 for parts I provided . And also £90 per shock when its only £60 per hour . So you telling me it takes 3 hours to replace 2 shocks ??? Pull the other one .... Also claiming faulty wiring with lights etc when its bulbs that need replacing worst case dodgy earth also saying I need a new handbreak when all it needs is adjusting . Yes a mechanic went through my car with a fine tooth comb myself included before I decided to use this garage . Only reason I didn't use my reliable one is because it couldn't be fitted in until march and I needed it done asap . I wish I'd read the reviews before hand otherwise I wouldn't of wasted my time . I know the rates on garages but to be told £250 then £580 they must of thought blonde and seen me coming . Well he had a bloody shock when I told him he was wrong and told him did you see me coming did you . Well un lucky . I will not be doing business with you now or never . ITS A £60 PER HOUR GARAGE . THERE'S NOTHING WORSE THAN TRYING TO RIP SOMEONE OFF . YES TIMES ARE TOUGH FOR US ALL BUT YOU DON'T DO THE DIRTY ON PEOPLE BY TRYING TO PULL A FAST ONE .... AVOID !!!!
Quick Facts About Roger Blackmore Autos Ltd
Today
Opening Hours
| Monday | 08:00 AM - 05:15 PM |
|---|---|
| Tuesday | 08:00 AM - 05:15 PM |
| Wednesday | 08:00 AM - 05:15 PM |
| Thursday | 08:00 AM - 05:15 PM |
| Friday | 08:00 AM - 05:15 PM |
| Saturday | 08:00 AM - 12:00 PM |
| Sunday | Closed |
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