Regency House Dental Practice Info
Amenities
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
Poor customer service and discriminatory against patient with anxiety. Patient refused to be seen without reasonable explanation. Disgusting attitude from practice manager. A truly disappointing experience. Will be putting in formal complaint, when dental practice has informed patient of correct protocol based on legitimate guidance on practice protocol!!!
We have had two appointments recently cancelled and rescheduled by Regency with no reasoning provided. Today, I rang to cancel an appointment for my husband (regrettably at short notice) as he has a high temperature and recent exposure to influenza virus. We have been removed from their client base and are no longer able to make appointments. I have received no empathy, understanding or professionalism from this dentistry practice.
I had an appointment a couple of months ago. There was a new lady on reception nd she wasn't the friendliest. She put a tablet infront of me and rushed through a couple of things. I understand she was busy but i tried filling it in and had 2 small children, I asked a couple of questions and felt like I was an idiot the way I was spoken too and dismissed. However I've had a follow up appointment since then with the dentist mobi and Harriet. I was so nervous as I had to have fillings. They were so calm with me and let me take my time before they began and checked that I was ok. Harriet was so reassuring and held my hand whilst having my injections and made sure I was ok and talked me through what they were doing. Felt so relaxed and at ease and was such a better experience than I received from the reception. Thankyou for looking after me!
Wow, what a great find!! My wife needed to find a dentist so we searched for a local dentist and found Regency House in Bridgnorth, The reception due were both extremely busy but so polite and professional, then experience we received from the dentist team Anil & Kitty was I have to say the best I've ever experienced, I've never reviewed a dentist appointment before but I *HAD* to..
Thank you so much. My wife was so nervous. She is petrified of dentists and has come away so happy!!
Thank you all!!!
Absolutely brilliant! I needed a tooth extraction after experiencing severe pain. The dentist was kind and he talked me through all options. I had no pain at all throughout the treatment. Highly recommend this practice. Thank you so much.
Bring my autistic son here. And what an amazing dentists everyone is so friendly and the dentist himself brilliant with my son. Made us both feel at ease
Had a tooth removed yesterday. As a extremely nervous person the dentist and nurse were brilliant. Especially the nurse, Kitty Harrison. Would definitely recommend Dr D Selvan and Kitty for the more nervous patients.
Fabulous dental practice! We recently moved to Regency House and we’re so glad we did! I found out I needed to have a tooth extracted which I had done this morning. Dentist Dhan was excellent, no pain, not even when injecting the anaesthetic and plenty of relaxing reassurance from dental nurse Elle, all done efficiently and professionally. My partner found out he is a teeth grinder at night and now has a mouth guard to protect his teeth. Regency House Dental Practice have surpassed our expectations!
Quick Facts About Regency House Dental Practice
Today
Opening Hours
| Monday | 08:30 AM - 05:00 PM |
|---|---|
| Tuesday | 08:30 AM - 05:00 PM |
| Wednesday | 08:30 AM - 05:00 PM |
| Thursday | 08:30 AM - 05:00 PM |
| Friday | 08:30 AM - 05:00 PM |
| Saturday | 08:30 AM - 12:45 PM |
| Sunday | Closed |
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