Pizza Hut Chester Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
Highlights
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Fast service
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
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Small plates
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Vegetarian options
Dining options
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Lunch
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Dinner
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Dessert
Amenities
Atmosphere
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Casual
Crowd
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Transgender safe space
Planning
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Accepts reservations
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
Best KPortal Reviews
Ordered via the app on a Monday evening. Order still hasn’t been delivered after an hour, rang up and was told it would be another half hour - hour and a half in total. Ridiculous and very poor service.
Food arrived cold, stale onion rings and my pizza order was wrong. Not great.
Ordered many times and so the pizzas have been amazing as it was generously loaded with toppings and delicious.
ordered a delivery, the garlic bread was burnt, the wedges hard & the dip wasn't delivered
so called up about it, they said they would send more however this took 40 minutes & the dip did arrive but the garlic bread was barely cooked & no difference with the wedges
extremely disappointing, won't be ordering again
Ordered a pizza that didn't turn up within the time, 15 minutes later I phoned them only to be told they were short staffed and it would be another 20 minutes, asked for a delivery cost refund and the guy seemed surprised and asked if we didn't want it anymore. Terrible service, avoid.
Tonight weve had another awful experience, it’d been an hour waiting for our food when I got a call from the driver saying he had given us the wrong food, at this point we hadn’t been given any food at all though, he kept confirming our address and I kept telling him he hadn’t given us anything then next he hung up, I rang the store (took 3 attempts to get an answer) and unfortunately the person in the store barely speaks English and doesn’t seem to understand what you’re trying to tell them and just kept saying your delivery will be with you soon despite me explaining that the driver had just called saying he had given us the wrong food when in fact he hadn’t even turned up at our house yet, turns out he had took our food order and given it to someone else I imagine they were also ringing up and complaining too at this point, our order was in this persons house for nearly half and hour while all this is going on, he then went back got our food from this other house and brought it to us, aside from the fact that our order was completely cold by this point more importantly our food had obviously been opened by someone else in their house by this time, I rang to complain and let the store know this isn’t acceptable to basically be told it’s not their problem and ring an 0800 number that doesn’t even work as according to the automated recording since Covid Pizza Hut no longer have a phone line! Last week it took over 10calls to the store to find out where our order was after nearly 2hrs of waiting and being told it was on its way repeatedly that order finally turned up cold, after tonight I will never be bothering again, if you don’t want cold stale food that’s been in someone else’s house for half an hour before it gets to you I suggest avoiding Pizza Hut chester!
Lovely staff, pizzas were unbelievable. Wouldn’t order from anywhere else
We ordered a pizza hut tonight. It said delivered but hadn't been. After a while rang the store to be asked if I was sure! Confirmed yes definitely. Then a replacement was sent and arrived. The store manager rang back to say his driver had confirmed it was delivered to the same address and we were being blacklisted! I mean actually called to call us liars. Actually can't believe it. Disgusting service. Bad enough we had to eat so late having ordered it at 19:50 and didn't get it until 10pm nevermind the abusive call. Absolutely disgusting. This was pizza hut Chester. We will never use your company again
Quick Facts About Pizza Hut Chester
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
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