Pizza Chick Cardiff Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Amenities
Atmosphere
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Casual
Planning
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Accepts reservations
Payments
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Credit cards
Best KPortal Reviews
Excellent service this time, placed order at 5.30pm for a collection at 8.30pm....only because I wasn't aware it was under new management ( previous owners/management, would take forever even for a small order)
With the new owners the experience was totally different, fast efficient and on time, I explained to the new owners that I had stopped coming due to poor service from previous owners, but that has changed with what these new guys were telling me, that their service would be better, and this experience has given me believe that the new owners are what they say . .....and mean business!!!!...the pizza was superb and, full of flavor, the toppings all fresh and what I really enjoyed the most was the pizza base, it wasn't stodgy like others, especially compared to Dominos, which gives you a bloated feeling after a few slices, the other items on the menu looked very tasty, especially the southern fried chicken which did look nice, so will try that next time, but got to say if you want a tasty pizza, you have to try these guys out, and the price was right too, two 16" pizza with extra toppings came to £23 pounds, bargain compared to the likes of dominos, would definitely recommend Pizza chick to other's......
Lovely food! Ordered a large amount, chicken strips, spicy wings, chips and 2 pizzas and it was all amazing!
Chicken was very crispy and flavourful and the chips were crispy too! Pizza was tasty and oh my the garlic sauce!! You must get the garlic sauce!
Over all amazing food and service was brilliant, good value for money!
The shop is under new management and I have heard it will be open Tuesday - Sunday without fail now. The food was amazing, the pizza dough and all the toppings were fresh and high quality. The chips were crisp and cooked perfectly. The chicken strips and wings were seasoned top class and tasted amazing! I can't wait to go back now and looking forward to seeing the shop open every week!!
Chicken really tasty. Pot luck with chips sometimes really nice other times like bullets. Speed of service much better since under new management. Disappointed with pizza though - this was my favourite go to pizza in Cardiff under old management. Changed completely now, ordered pizza once, never again.
Honestly, I wanted to write them an email, but they don't list one on their website. Hence, I am leaving a review here and hope they read it.
While the food was good, it was the service that disappointed me. Kudos to the delivery man, but not the person on the other end of the line. At 21:41 I get a phone call to double check the directions. No prob, I live at a confusing area, I'm only happy to help out. Even though, my delivery had to be at 21:45, I don't mind waiting a couple of minutes. However. There was a situation where I had to urgently leave my flat for ~5-10 minutes and I tried ringing the previous number to warn them about this, however, the signal was bad, they couldn't hear me and I couldn't warn them. Note you, it was 21:50 by then and still, no ring from them. But since I was supposed to be absent for a couple of minutes I thought I'd make it back before the delivery man. I texted the number above suggesting I could meet the car outside if it's easier and, hence, left my flat. My mistake. But once I sorted the issue, I called the above number again, since there was still no ring from them and I asked whether they got my text to which the man on the other end asked in an irritated tone "what are you talking about?" three times. I told them I'm talking about the delivery and he told me "you haven't ordered anything, don't disturb us again", then he ended the call before I could say anything. Luckily, a moment later, I get a call from the delivery man and I met him at my door as I was returning back to my flat.
As someone who works in the service industry myself, I can state with 100% certainty that the way the person on the phone dealt with the situation was not only unprofessional, but not at all the way you should deal with a customer. The situation was definitely not of the kind where one would have to resort to speaking to a customer with a raised voice and hanging up the phone.
Definitely put me off from ordering from them.
I’m absolutely gutted, just found out that the ham they sell is pork when they have the option to sell turkey ham. What’s confusing is it halal so how many people are eating ham pizza thinking it’s turkey when really it’s pork? On just eat it doesn’t state anywhere that it’s pork and in the shop it says halal....this is very bad and I know most of there customers are Muslim and I myself have been eating from here for over 15 years unaware, well that’s it for me now and I’ll have to tell friends and family this also.
Very impressed... Better than KFC, always fresh, tidy sized, full flavoured chicken pieces with a prompt & friendly delivery service... I've not tried the pizza yet but my dad is keen to, so I may yet be back to update, but I have no doubt that the pizza will be good too... Excellent stuff, keep up the good work...
Very nice crispy chicken and wings, get the curry sauce too.
Pizza is nice but the amount of topping on the pizza could of been more.
Nice friendly staff.
Quick Facts About Pizza Chick Cardiff
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 04:00 PM - 01:30 AM |
| Wednesday | 04:00 PM - 01:30 AM |
| Thursday | 04:00 PM - 01:30 AM |
| Friday | 04:00 PM - 01:30 AM |
| Saturday | 04:00 PM - 01:30 AM |
| Sunday | 04:00 PM - 01:30 AM |
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