Patt-Thai Info
Amenities
Service options
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Delivery
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Takeaway
Offerings
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Alcohol
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Beer
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Halal food
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Late-night food
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Vegetarian options
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Wine
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Wi-Fi
Crowd
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Family friendly
Planning
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Accepts reservations
Payments
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Credit cards
Children
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Good for kids
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Kids' menu
Best KPortal Reviews
They have a £5 pound set lunch (a rarity these days) but the prices were so reasonable I just selected a Red Curry from the main menu. It was wonderful, full of the authentic fragrances and flavours and spiced to my personal request i.e. nice and spicey.Nice presentation and a generous bowlful also. The owners love what they are doing and in fact they just sourced some lovely genuine decorative materials for the place whilst away in Thailand; always aiming to enhance the 'ambience' which is cosy and creative. The Takeaway menu looks great and I believe there is a generous discount on orders over £15. There are 'standard dishes' on the menu and some enticing looking unusual specialties. Meat is proper humane halal, which is great -there were a lot of halal places in Krabi with wonderful food.
Been here several times and absolutely love it. The food is a mixture of incredible flavours. Recommend the corn fritters, chicken wings, pad thai and panang curry. The service was also great. Note: they take cash only but there's a cash machine very close.
Great find. Small local Thai restaurant, cafe style. Staff so lovely and the food was delicious and really cheap for thai cuisine. Highly recommend the Pad Thai!! They do takeaway too!
As ever! Absolutely stunning food. I have never tasted anything so good in my life. Genuine authentic Thai food cooked from scratch. Love everything about this place A*
Sadly no photo because I needed to get it in my belly as fast as possible ????
Thank you x
Unfortunately the service has gone downhill since first ordering from Patt-Thai. Service is poor, in fact non existent and the food has gone downhill to the point that it doesn't even feel remotely authentic.
Thought we'd give Patt-Thai another shot, however after waiting over 75 minutes for food, we were told that 'its a Friday and what do you expect' and 'the driver will be another 40 minutes' followed by the staff hanging the phone up. Obviously, we rang back asking for a refund and there was no apology or sincerity in regards to this issue.
Obviously, weekends are busy but waiting potentially 2 or more hours for a simple pad thai is not acceptable.
Obviously the owner will respond with their ridiculous excuses/remarks given that they can't take criticism very well as seen from other comments, but frankly that's the bottom line.
Shame, as 3 years ago, we actually gave them a good review and did used to order from them. Unfortunately, the standard or care is diminished and sad to see yet another potentially good restaurant in Newport offer next to nothing.
Ps. Giving 'freebies' is not the same as forgetting somebody's prawn pad thai and forgetting spring rolls and then delivering it an hour later. The expectations are that you order food from a menu which is set by you (the owners) and then people order from the menu and expect that meal as described to be delivered but in your case that doesn't happen.
I also never said it was microwaved so not sure where you got that information from and I will continue to enjoy cooking authentic Thai food at home with recipes which I learned in Thailand.
Have a good day.
So happy to have finally found a Thai restaurant in Newport! I have now ordered take away three times, each time the service has been incredible (I have collected each time so I can't comment on delivery.) The owners are so helpful and lovely to talk to. I have tried each of the curries and they are all lovely. Looking forward to trying more food from the menu. They are happy to remove veg from curries for my picky partner and most of the food is gluten free which suits me! Our favourites so far are the green and panang curries, and satay chicken and my partner loves the duck spring rolls.
Picked up a delicious meal last night, we ordered 3 dishes every dish was so tasty, the spice was spot on for our pallette. Food very hot and fresh! Looking forward to the next take out! Highly recommend ????
We just had Chicken Penang and it was amazing.. only thing was that the rice was all stuck together (only kidding), we had sticky rice with it duh.. which was perfect BTW. I read a load of reviews on here before we visited and nearly all of them were top notch, with the exception of a couple of negative ones, , but they actually made me want to visit Patt even more because I loved her great responses to twits complaining because they were use to eating bland food. I can confirm that the service was excellent, food fantastic, authentic and full of flavour. Thanks Patt, we may have only been passing through, but we will visit again and appreciated the cutlery. Keep up the very funny review responses.. Emma & Lloyd.
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