Pak Lee Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
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Wheelchair-accessible entrance
Offerings
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Late-night food
Amenities
Atmosphere
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Casual
Planning
Best KPortal Reviews
Worst takeaway I've ever had. See pics for the quality you can expect. Might have caught them on a bad day as they got our order wrong but the food was just dreadful.
Shocking, food took one hour 3/4 to arrive, cold obviously, soggy chips, spring rolls soggy, mushrooms were no way fresh…. everything had to be reheated to make it possibly edible … which it wasn’t and ended up chucking it out….will not even phone to complain as this is the last order I give to pak lee, what has happened it used to be delicious and would arrive within half an hour , lovely fresh ingredients…. Nup yet another customer you’ve lost ????
First time and last time ???? worst chow mien I’ve ever had and ended up with really upset stomach
I order noodles and beansprouts, along with 2 curry's, rice and prawn crackers. I stipulated 3 times I wanted noodles WITH beansprouts.
I recieved noodles. No beansprouts.
Its certainly went down hill since being bought over. Avoid.
Not much has changed with the new owner which isn't a bad thing. Only thing I did notice was the prices have gone up but I think that's happening everywhere.
Still great food and great service
Went back to Pak lee for the first time in two years last night for a Chinese meal.
Sadly the meal was not upto scratch, asked for a chicken dish and the chicken was cold in some spots and he vegetables were rock hard, asked for fried rice only got both boiled and fried in the now reduced tinfoil pack definitely not Pak Lee quality of the past, the new owners don't seem to care about the quality and the reputation this carry out restaurant had acquired over the years,
We have been using Pak Lee for the past 25 years and since new ownership, the service is terrible. Our order was wrong and the member of staff spoke to me terribly on the phone, refusing to accept responsibility. While waiting to collect order, several customers returned with incorrect order also. We know every new business will have teething problems and we gave them the benefit of the doubt with previous orders but their customer service is not good enough. If you are on the front counter, the phone or the kitchen, you are part of the ‘one business’ and a team. You don’t just blame the kitchen and think that’s acceptable. Front of house has the responsibility to rectify the ‘businesses’ mistakes. Very disappointed.
Horrible service. Phoned the shop to ask if their curry sauce was suitable for vegetarians, was told yes, then said oh so theres no chicken stock, she then say yes theres chicken stock, which makes it not suitable for vegetarians. Also, my brother ordered a special curry with NO onions, and was given a beef curry with so many onions.
Quick Facts About Pak Lee
Today
Opening Hours
| Monday | 04:30 AM - 10:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 04:30 AM - 10:00 PM |
| Thursday | 04:30 AM - 10:00 PM |
| Friday | 04:30 AM - 11:00 PM |
| Saturday | 04:30 AM - 11:00 PM |
| Sunday | 04:30 AM - 10:00 PM |
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