P Marsden Dental Surgery Info
Amenities
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
I have been to a few Dentist Practices in my life time and this surgery is my favourite one! Kudos - Margate the receptionist, who would make anybody feel at home. My dentist Alex and her very good assistant Jessica, both female and seem to have the gentle touch. That goes along way - Thanks to you all . Update, just got my new nashers on the 3rd April 24 and I am over the moon with them. Another big THANKS to the team there x
Great dentist surgery and Margaret the lovely receptionist is very friendly and professional- always addresses you first with your name once you’ve arrived. Going here 5 years plus.
Excellent dental surgery!!!
Margaret on reception is so kind and Laura who is not my normal dentist was excellent today with my emergency. Both her and her dental assistant put me at ease with friendliness and care. Mr Marsden has by far the best dental surgery I have ever been to in my nearly 55yrs alive. Thank you so much.
The best dental surgery I have ever used. Paul Marsden is a real star.
Have been with the dental surgery for 20+ years, everyone in the practice is kind, helpful and professional. I wouldn’t go anywhere else! And I would recommend Mr Marsden and his team above all. Great team, great practice!
Heres a thought! Get a call waiting service
''You're 5th in the queue''
They're scared to invest in their own infrastructure, been the same for 20 years, its always busy.
Service is exceptional though friendly and Paul is amazing.
Wonderful dentist - I've been a patient for over 40 years. Paul Marsden is the best, and I now travel 50 miles every 3 months to have a check up. The staff, too are always polite, friendly and go the extra mile, especially Margaret the receptionist.
I was seen by Z Kubheka at this practice a total of 9 times over the period of 2 years and 3 months. She never took any x-rays. Even though she was doing a separate “check-up” before every treatment, even before the emergency treatments. I was calling the Surgery and saying that my filling fell out, I would arrive to have that filling done just to learn that I was there for a check-up. I ended up, as per Z Kubheka’s recommendation, having 4 fillings replaced in my no 6 teeth, because ONE of them fell out.
One of those old fillings was very deep (something Z Kubheka didn't know about-because she didn’t take x-rays) and she just drilled it out from a healthy tooth, causing irreversible pulpits. This caused me no end of problems: not only physical but mental as well. To make matters worse, the people at the surgery: Margaret Ledger and Sarah Marsden were of no help at all. Quite the opposite, I think they failed me massively. They tried to convince me that the irreversible pulpits was a "new thing" and not related to the drilling I received from Z Kubheka:( After getting a second opinion from a different dentist who confirmed that I needed an endodontic specialist, because my roots were calcified, I asked Sarah Marsden to refer me to an NHS endodontic specialist for a root canal treatment. Something she didn't do.
When I complained, Sarah Marsden sent me a letter:
"To be perfectly honest, I feel very uncomfortable undertaking the treatment you have requested while you are making a formal complaint of negligence toward one of my colleagues.
I do not think it is appropriate." She left me injured and without any help!
After my renewed pleas she referred me to a private clinic in Reigate after 5 months from the injury. This place destroyed my tooth and traumatized me beyond description!
My advice to you is, if you must go to this place: DON’T let them rush you, make sure that they do X-rays! Because in my 10 years there, only one dentist bothered. My treatments were scheduled for 15 minutes per tooth and were always running late. This place has that atmosphere of rush about it, doesn’t it? You have to call 10 times to get through, there is always mad rush… and then you are expected to believe that you developed irreversible pulpitis … not because a dentist drilled out 2/3 of your tooth for no good reason at all.
If a dentist rushes: they are not a good dentist!! Also if they stopped tricking people into having endless and x-ray-less (in my case) check-ups they would have enough time to do proper treatments.
Quick Facts About P Marsden Dental Surgery
Today
Opening Hours
| Monday | 09:00 AM - 02:00 AM |
|---|---|
| Tuesday | 09:00 AM - 02:00 AM |
| Wednesday | 09:00 AM - 02:00 AM |
| Thursday | 09:00 AM - 02:00 AM |
| Friday | 09:00 AM - 02:00 AM |
| Saturday | Closed |
| Sunday | Closed |
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