Onaki Sushi- Hollywood Plaza Info
Amenities
Service options
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Outdoor seating
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Delivery
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Drive-through
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Takeaway
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Dine-in
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Healthy options
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Late-night food
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Organic dishes
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Salad bar
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Small plates
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Vegan options
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Vegetarian options
Dining options
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Lunch
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Dinner
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Catering
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Dessert
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Seating
Amenities
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Toilets
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Wi-Fi
Atmosphere
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Casual
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Credit cards
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Debit cards
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Mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Parking
Best KPortal Reviews
Had a really pleasant experience when we visited. The two young girls serving were friendly and prompt. The layout of the restaurant is really nice with booth seating. The sushi was really fresh and flavour. I love that you can use the iPad to order extras that aren't on the conveyor belt. Overall a really nice dining experience with tasty food!
The four of us had a lovely dinner last night, the food was fresh and there were lots of options. The atmosphere is lovely and the staff friendly. Just a word of warning, try to pace yourself, we were grabbing so many things from the "train" that we were full within a half an hour!!! Onaki Sushi is going to become a regular haunt for us!!
Pleasant atmosphere and friendly staff.
Upon entry, dining areas look great but dishes doesn’t taste too great. Freshness is lacking, even my green tea was served lukewarm (teapot). Needs improvement.
Visited during the $3.90 a plate promotion week from the 22nd of June to July 1 2023. Not all plates are actually $3.90 and this is not communicated clearly to customers at all.
It's not unusual for a store to have teething issues during their launch week but this was shockingly bad.
We had friends who visited on the first and second day who sat without food for ages because staff members didn't have the initiative to check that Ipad orders had actually gone through or bother to communicate with kitchen staff.
We visited on Day 4. The ipad system is not currently being used and this is still happening because staff apparently don't know how to write down orders properly in a way that staff in the kitchen can clearly read. Despite clarifying an order more than once with the waiter the kitchen still made the wrong thing.
During this week customers can only order food off of one side of the menu and the rest of your usual sushi plates can only be grabbed off of the train. This wouldn't be an issue if the train wasn't consistently empty most of the time we were there. We were luckily sitting directly next to the kitchen window and could grab plates as soon as they placed on the train. Sit further away from the kitchen and you'll probably be stating at a train empty apart from the Tamago plates.
The restaurant offers desserts including ice cream but appears to have neglected to purchase or keep track of their stock level of spoons.
The appearance and atmosphere of the place is pleasant and has a nice aesthetic. Clean and themed very well. Hopefully staff will pay attention to cleaning the fake cherry blossoms as these will collect dust incredibly fast. Trust me, I've seen restaurant with utterly dust covered fake flowers.
Management need to figure out a good sized cash float because multiple tables were being held up at the register because there wasn't enough change available.
I hope that the next time we visit the staff will be better trained, have better awareness, initiative and have more confidence. I'm sure all the girls on the floor have the potential to do well in the future.
We probably won't be visiting anytime so soon bit I hope Onaki Sushi improves and takes the feedback from everyone seriously.
Good luck and congratulations on the new restaurant.
Hoping to give a better the review upon my next vist.
Really recommended restaurant 10/10 new place just open this year, if you love sushi and Japanese food, you must try here. Located in Hollywood Plaza???? the service is good and the food even taste better????????????
Cute place and lovely staff but the sushi was not good. The rice tasted stale. It had a texture similar to rice taken out of the fridge. The pork dumplings were nice. They're not very quick to refill the train too. We were waiting for spring rolls and the train circled 3-4 times but it never came. The cheesecake was delicious but the small cupcake-like pastry was still frozen. Probably won't go back.
Food tastes great at the time but both my daughter and I were both violently ill about 1 hour after dining.
Staff were friendly enough and very quick for service.
There were only 2 other couples at the venue when we visited so it was quiet and enjoyable.
Sad to say that I will not be returning.
My guess that it was the deep fried Chicken that was old.
cheese cake so delicious. I love this shop’s sushi especially the cheese chicken roll. I like the taste,service and environment of this restaurant very much. It's one of my favorite sushi places that I would come to every day for sushi.
Quick Facts About Onaki Sushi- Hollywood Plaza
Today
Opening Hours
| Tuesday | 11:00 AM - 09:00 PM |
|---|---|
| Wednesday | 11:00 AM - 09:00 PM |
| Thursday | 11:00 AM - 09:00 PM |
| Friday | 11:00 AM - 09:00 PM |
| Saturday | 11:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 09:00 PM |
| Monday | 11:00 AM - 09:00 PM |
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