O'Flinn Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
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Same-day delivery
Accessibility
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
This is not my usual pharmacy. Perhaps it was a rare and unpleasant alignment of planets that decided to bully me the day I needed them. Anyway,it was a recent Bank Holiday and only two pharmacies were open in Brighton & Hove.My insulin pens had decided to pack up the night before,which is both an incredible and serious situation,so I headed there for an emergency supply of my medicine, you usually pay £11 for this service and simply walk away with some medication,but no,the toothy ???? smiling pharmacist had reasons why she couldn't issue emergency supplies of medicine ,not to me or anyone apparently.What a person to be running a pharmacy on such a day!A diabetic member of staff was really trying to help my situation,bless her heart.
A friendly, efficient and knowledgeable staff. You’re guaranteed to be welcomed with a smile and a lovely chat. Every member goes above and beyond to make sure you’re taken very good care of. Not only are you taken care of on a professional level, but also made to feel as part of a family. Definitely one of the best out there!
Have always had a good experience at this pharmacy, and today I was so sad to see a customer being rude to the staff who were trying their absolute best to please him and do their job. Despite being spoken to so rudely, the team continued to be so friendly and apologetic to the other customers waiting and delivered great service. I work in hospitality so really felt for the woman who was dealing with this particular customer as I know how challenging it can be when you are doing your absolute best but customers let their frustration out on you. Whole team are always friendly and efficient and a trip there always ends up being a pleasure!
Very helpful staff, thank you to Jo who sorted a prescription for my grandmother quickly before they closed. Can't recommend enough ????
Wonderful service spot on.. I have delivery service and can’t fault it .this is how all pharmacies should be run .. well done .
Fast delivery service, friendly and very polite, always helpful if need advice on anything, the service I totally recommend O Flinn Pharmacy , excellent service A * * * * *
I would absolutely discourage anyone from using this pharmacy to collect prescriptions. The GP sent a prescription for urgently needed antibiotics for my 5 year old son to this pharmacy, when I went to collect the medication I was told that the prescription had not been sent. As it was a Saturday morning there was no way to call the GP to chase it up. They said the only advice they could give was to call 111 (which I've since learned is incorrect advice as they should have put me in touch with their out of hours doctor), who I called a number of times but their service was over-run and the call back that was expected at 12midday ended up coming through 14 hours later at 2am. We eventually ended up in Children's A&E on the Sunday.
It turns out the prescription had been at O'Flinn's all along - the staff just hadn't checked the system properly (despite assuring me they had). When I spoke to the manager he blamed it on them being "Saturday staff". Whether this was caused by poor knowledge, lack of training or straight up incompetence this could have very dangerous repercussions. I will never use this pharmacy again.
Always receive a positive and friendly service at this pharmacy. I’m aware they’ve experienced some staffing issues recently and this of course has had a knock on with service but the staff that remain are always polite and knowledgeable. Well done to those that have stuck around. You’re doing great.
Quick Facts About O'Flinn Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 01:00 PM |
| Sunday | Closed |
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