New Ocean City Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Amenities
Atmosphere
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Casual
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Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
I’m very appalled by the service. I ordered chicken chow mein x two, chips and curry sauce, and salt and pepper chicken. I was charged £37 on my card when the website and Facebook says it should’ve been no more than £25.50 when I challenged the restaurant about this, they refuse to give me a refund. Have ignored all of my messages, and just stated that it’s the old menu despite the website saying it was updated four weeks ago. I will never go back again. Be aware when ordering from here!!! They will rob your money
My regular take away place, yet to have a bad meal, unlike other take aways I have had
Always quick to cook & collect, and recommend the ribs, sweet and sour chicken and especially the "spicy chips".????
Pop in, order, then grab a pint at "The Shoes" while waiting
This is a great place to order from.
Calling them was easy and straight forward and the order was quickly made.
Delivery was when we were told it would be and the meal was very hot and extremely delicious!
Best Chinese I’ve had for a long time and best my mum has had in her life.
Thank you for such a wonderful meal - we will be ordering again :)
I realise it's Saturday night and takeaways are busy, but was told 30 minutes, so arrived 35 minutes after ordering and waited until an hour since ordering. Ordered 3 sweet and sour sauce, but they were all approximately 3/4 full compared to normal. Disappointing after the long wait and not worth the drive back to have them topped up.
We was told 30 minutes to wait for our food collection and when arriving we had to wait nearly 2 hours.
A dish was missed which we had to then wait for 20 minutes extra . The food was poor quality and tasteless when usually it is ok. For £100 I expect better service and better food.
I called the next day due to them closing early the night we originally ordered ( and we also had company). I was told I would be able to get 50% off my next order and this was agreed.
Upon calling today to claim the gesture of good will I was told this wasn’t possible and only 20% is what they could offer.
Unfortunately I do not like being told false information and mislead so I will take my business elsewhere. This is very disappointing as I have been a customer of New ocean city for a number of years.
We often order takeaway from New Ocean city. It has been in Newmarket for as long as I can remember. Situated on Station Road, just off the Clock Tower, it is a 2 minute walk from the High Street. There's very limited on road parking outside but you can normally find a place somewhere along the road....park near the gap and enjoy the 2 min walk back to the takeaway. Service is always excellent. They do get busy so order ahead of you can. Good normally excellent.
Great Food, see my photos for the Menu.
Really gone down hill,
Used these for years, driver went to wrong address, food arrived late, cold and sweaty, order was wrong, food was terrible quality, not the usual quality we’ve received in the past, not a lot of food for £50 either!
They did send out replacements which went in the bin as chow median boodles black and chips soggy and greasy.
Shame as Won’t bother using them again.
Quick Facts About New Ocean City
Today
Opening Hours
| Monday | 04:30 AM - 09:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 04:30 AM - 09:30 PM |
| Thursday | 04:30 AM - 09:30 PM |
| Friday | 04:30 AM - 10:00 PM |
| Saturday | 04:30 AM - 10:00 PM |
| Sunday | 04:30 AM - 09:30 PM |
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