New Line Pharmacy Info
Amenities
Service options
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Delivery
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In-store shopping
Accessibility
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
Helpful and efficient. I haven’t been offered a text service yet to know when my prescriptions are ready and this would be helpful to have so I can plan my medication better
Absolutely Blown away by the Excellence in Customer Service provided to me by the Wonderful Team at New Line Pharmacy Stakeford. After years of stress, worrying & having to call the previous provider (nitemare), to ensure my "vital" meds were delivered, the New Line Team & not forgetting the delivery drivers, who also are "vital" members, of this EXEMPLARY team. The pharmacist even pre-empts holiday periods & sends the necessary repeat & non repeat medications I need, so no STRESS whatsoever involved, & there are no missed days without my "life changing" if not taken, tablets & inhalers.
On extremely RARE occasions, when a "slight" human error has been made, & something has been forgotten. Not only do they actually ANSWER the phone, but they rectify IMMEDIATELY without any HASSLE or making me feel bad for asking, the RARE blip !
The pharmacist also, may I add, without embarrassing him too much, a VERY CALMING INVITING FRIENDLY telephone manner, even though, you know, he's got a VERY BUSY WORKLOAD !
Outstanding Amazing Premium Excellence Top Notch Friendly Assuring Stress Relieving Customer Service !!
A VERY SPECIAL THANK YOU to ALL the Team at New Line Stakeford NE62
ps Glitter on my Christmas Card please for this hopefully, accepted 10/10 review ????
I recently changed to newline after having a poor experience with a large well known pharmacy. From day 1 the service and care I have received has been amazing. The whole team make you feel welcome and will always do there best to help and assist you. I have now changed my routine pharmacy to Newline and will never look back. I would like to take this opportunity to thank the whole team for there efficient and fantastic service on every visit.
Absolutely fantastic pharmacy always there to help very professional and very caring!!!
Really helpful staff, answered my questions & was really fast experience overall.
this was all down to the doctors not sending scripts outno fault to newline they do give a very good service
For the second time,bthe delivery service has let me down. No driver! Was supposed to deliver my prescription 1 week ago, still waiting. Phoned to complain. Attitude of the person I spoke to was atrocious. Don't think they have heard of customer service standards. My recommendation is that you should use another chemist if possible. If not good luck.
I popped in today to pick up something for my Step-daughter due to my usual pharmacy not having it in stock I must say it was a fab experience. When I popped in at first they didn't have what I needed and was told I'd have to call my GP to change it however after making a few phone calls I popped back in. I was greeted with some fab smiles and was genuinely made to feel welcome. I was given an alternative form of medication instead which was sorted incredibly fast and any questions were asked with a professional and friendly manner. The staff here are exceptional a fab little Pharmacy.
Quick Facts About New Line Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 09:00 AM - 12:00 PM |
| Sunday | Closed |
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