New Garden Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Dining options
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Dinner
Amenities
Atmosphere
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Casual
Planning
Payments
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Cash only
Best KPortal Reviews
Waited 2 hours 10 mins for the most disgusting, gloppy, tasteless, inedible food we have ever seen. The only edible part were the prawn crackers! Would never recommend or order from here again.
Good food and probably best Chinese in Caldicot but …. Cash only , bizarelly they take card orders over the phone but refuse to use the card reader when you go for collection. I once got them to use the card reader for collection and the woman then simulated as if she was taking an order from the phone ???? . Went in the other week and flat out refused card so had to go to a local shop for cashback. The chinese a ross the road, New River accepts cards and also online ordering
One of the best Chinese Take Away restaurants you would visit! Good food, friendly service, courteous staff, very nice and clean shop with a nicely designed waiting area with red leather benches... I'll give it 5+ if I can.
By the way, the prices are similar to any other Chinese Take away... So you wouldn't be paying any extra for all the pampering they offer ????
I wish such a place to be local to me!!!
Had a new garden starter . I like my food cooked but prawn toast was fried to its death and the ribs well not sure told it would be a hour and a half delivery when I ordered it at 6.55 pm . Phoned as it was late . And phoned to say it was not good. !!! Not the best response !! I do not complain nor comment on things but I am so disappointed in our £27 meal and I will never use this place again
Tbh not sure its even worth 1 star with probably the worst customer service on front desk ive ever come across. Sooo rude and moody. Disgusting attitude how they slag off their customers. I think you should be aware youre not the only Chinese Takeaway in Caldicot, I wouldnt spend another penny in your joint.
Yes its Cash only- for obvious reasons.
My wife went there for our meal for the 2 of us , the lady who served us wasn't the one who gave us the food and it was wrong, next time we will check and yes still go there the food is lovely
Absolutely disgusting. Will never go there again. Overcooked, inedible.
Ordered from this place twice now and both times have been awful.
Both times told the food would be delivered within the hour. 1 hour 30 minutes later we have to call to see where it is.
This time round as I was placing my order the phone was put on the worktop I assume and I could very clearly two members of staff arguing, all the while I’m trying to get her attention to finish my order.
While on the phone both times the staff were rude and argumentative. They were very stand off-ish and made me feel bad for asking if my food, which I had paid my money for would be much longer. Stating that by the time she had written the order down and sent it to the kitchen it wasn’t much over the hour.
Incredibly rude and disrespectful to their customers. I will definitely not be ordering from here again.
Quick Facts About New Garden
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 11:00 PM |
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