New Empire Info
Amenities
Service options
-
Delivery
-
Takeaway
Highlights
-
Fast service
Accessibility
-
Wheelchair-accessible entrance
Offerings
-
Late-night food
Amenities
Atmosphere
-
Casual
Planning
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Best KPortal Reviews
I never leave bad reviews but on this occasion I must. I just went into the New Empire to order food and looked at the menu to see what I could order. As required by Law, Natasha's Law, all allergens must be stated on the menu. They are not. There is a sign that lists foods people can be allergic to and says they are in some of the meals, If you have an allergy ask a member of staff for advice. Ok. So I ask " can you tell me which vegetable dishes have gluton in them" the answer was, "some do some dont" I asked for a pen so I could mark off what I could eat. She gave me a pen and just looked at me. A lady came in and she said " move away I have customer" Im errrr " what? " she again told me to move she had a customer. Well I am a customer! But I thought ok I dont want someones food going cold so I moved aside pen and menu in hand and waited. She served the lady and then just ignored me. She shuffled paper, picked things up put them down and refused to look at me leaving me standing infront of her feeling very uncomfortable. More customers came in and she happily served them. At which point I said " i'm sorry to of troubled you" and left. That is disgusting customer service by any standards.
The woman on the counter started shouting at me because of her bad I English skills and she couldn’t understand what I was saying to her with a real rude attitude then charges me for prawn crackers £3 when they say £2.40on the menu.very rude service and wouldn’t ever go back and spend my hard earned money . I would not go there ever again
Lovely staff, nice food, can't complain at all!
Friendly staff and quick service. The food was really good as well as the portion sizes. We are definitely coming back here again to try some other options from the extensive menu.
The food is good and fresh at least but the sweet and sour chicken is often over-fried and a bit too "battery". The service is great though and menu is vast enough to offer all taste-buds something to savor.
This is a great chinese takeaway. Staff are friendly service fast, but, with no lack of quality. My favourite 2 dishes are. Crispy duck in plum sauce, and, deep fried shredded beef, with, or, if you prefer without chilli.
ordered crispy beef and egg fried rice, it was ready in 10 minutes, which means its not cooked freshly, definately not fresh, rice was a very dark brown possibly refried. Crispy beef was not fresh and rubbery, reheated from before I guess, had an eftertaste. The takeaways seem to be hit or miss and im going elsewhere now.
Busy and friendly.
The food is tastey and freshly made to order. The menus above the counter are relatively simple. Note the vegetarian choice is limited and the section for them also lists some non vegetarian dishes
Quick Facts About New Empire
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | Closed |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 05:00 PM - 12:00 AM |
| Saturday | 05:00 PM - 12:00 AM |
| Sunday | 02:00 AM - 11:00 PM |
How to go there
Location
Places