Maple View Medical Practice Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Best KPortal Reviews
Wishing Dr McGregor many Thanks for the near 30 years care she has given my husband and myself & family, you will be greatly missed.
Hope you enjoy your Retirement and find some new hobbies !!
Absolutely atrocious. Had nothing but problems with this surgery. Called in today for my 14.10 appointment with the physiotherapist only to be told I had no appointment because the receptionist had not put it on the system. So not only can you not see a doctor without a prior telephone appointment, I now can't even see someone when I do have an appointment.
Since joining with St Stephens and post covid, this gp has never been so poor. Been trying to organise a prescription for my son for approx 4 weeks now only to be told its going to be sorted yet at the next pharmacy visit it isn't. You call them up at exactly opening time and you're number 30+ in a queue only to wait on hold for 30 mins to find out there's no appointments left. Whats the point of even having a gp if even the basics are a struggle.
We have always seen Dr Ash for my daughter who has asthma and suffers badly when she has a cold sometimes to the extent of hospitalisation. Now every time I call I’m sent to St Stephens who are a shambles at best, on Monday evening at 5:45 I was told to come in but had to get there before 6 as the doors would be locked. Quite unhelpful when not only is the surgery no where near my house it also has no parking, unless I want to park at the bottom of a steep hill with a 5 year who is having breathing issues. Got there, had to wait half hour to be seen, doctor has in a rush to get, was prescribed 3 lots of medication, 2 of which arnt available in the country atm. So that was an all night call to 111 to try and prevent hospital admission. I’m calling again now due to another issue with the medication and I’ve been on hold for 25 minutes as the first caller in the queue. I’m presuming everyone’s still on lunch break so I don’t know why you reopened your lines when no one was actually going to answer
My daughter had an emergency last night with DR Cox.
We was very worried about her temp as we couldn’t bring it down. Dr Cox was amazing with her checking her over and for the advice on how to proceed with her through the night.
Even had a message to check how she went through the night.
Couldn’t recommend Dr Cox enough. Thank you.
So my blood test is been booked for 9.30 and even though there is no one before me I had to wait till my time for 15 min since I reg on screen disgrace and pathetic
The patient access has been down for a few weeks and no sign of it coming back online. This is the app we have all been told to use and the one that has our covid vaccinated details on..
Why at this time do they disconnect us and for so long!!
All I am told is a letter is coming?
An email is quicker!!
You want us to use the technology but then you withdraw it and fail to use the quickest methods to update us..
I'm not a patient of this practice but called in as my own doctors were unable to see me even as an emergency appointment. I was greeted by a very friendly and helpful receptionist. All members of staff were extremely helpful and a doctor saw me immediately and prescribed medication and was very informative Couldn't fault the surgery at all. Many thanks to you all for the support and help. Would recommend this surgery.
Quick Facts About Maple View Medical Practice
Today
Opening Hours
| Monday | 08:30 AM - 06:00 PM |
|---|---|
| Tuesday | 08:30 AM - 06:00 PM |
| Wednesday | 08:30 AM - 06:00 PM |
| Thursday | 08:30 AM - 06:00 PM |
| Friday | 08:30 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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