Lake House Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Best KPortal Reviews
Took far too long to get a diagnosis when I was here. Eventual diagnosis was “Social anxiety”. Very poor attempt at diagnosing as it turns out years later after leaving here that I’m autistic and have BPD!
The workers that were meant to be “helping” me here hardly ever showed up and were off half the time on “Holiday” and “Sick leave”. Imagine going on multiple holidays when you’re job is to help mentally ill children. This was MASSIVELY frequent, meaning I had random people covering my main workers all the time, completely reversing the recovery process and all the information discussed with my main workers in previous appointments.
Extremely unprofessional group of staff. Got told I wasn’t depressed because I was able to take a shower. Got told to cut contact with my own father. They got the police involved at one point after completely mishearing something I said in an appointment and this made my anxiety even worse.
Eventually broke down into tears after an appointment that would be my very last because I wasn’t getting the right help. Mum got me discharged from the service soon after my breakdown and found me better help with a more professional service (psychotherapy).
Great service. Staff care so much and know what they are doing. Now all they need is enough funding to do the work that is so desperately needed
they are failing our children my son has not had a medication review in over a year and he has grown so much nothing is working
Clean an spacious to say its small. I was early but was seen early x
Great service just hope you don't need them
Lovely friendly helpful place to be A++
It was ok
Private
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