Kirklees Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
Sometimes 5+ staff in situ and ALL ignore you as you stand waiting . Often left waiting several minutes before acknowledgement. Once 2 or 3 people are waiting the whole entrance is blocked making it difficult for people attending the GP's surgery to get through
The whole waiting area is dirty (the counter and till particularly so), which does little to inspire confidence in this pharmacy. There are dirty crates and boxes piled at the end of the counter (surely a hazard to staff?).
It is difficult to identify anyone in charge, nor the pharmacist on duty.
The staff are always very helpful and professional and I have never had any problems with this pharmacy. It is extremely handy as it is attached to my Gp’s surgery. Good and efficient service. Thank you Kirklees pharmacy.
I visited Kirklees Pharmacy today to collect my mother's prescription. The staff on duty were so ignorant and rude. Myself and 2 other customers were waiting to be served for quite a considerable time while 6/7 members of staff simply stood around chatting. Admittedly,1 member of staff was busy showing a new starter the ropes but the other 4/5 were doing nothing! After a few minutes I was forced to say something. I asked if anyone was serving as they appeared to be oblivious to the fact 3 people were actually waiting to be served. The other customers who I did not know agreed with me for speaking up. The most annoying part of this was when 3 young ladies started smirking at each other. It was clear I was going to be the centre of mid morning gossip after I left the Pharmacy. In my opinion all the staff are in need of some sort of customer service training. This is not the first time I've experienced issues with staff in this Pharmacy but I have always kept my opinions to myself. Today was simply a step too far.
Had to visit a few times recently for different prescriptions, staff have always been really helpful. Went in tonight just before they closed and even though you could tell they were closing up for the day, they were still happy to help and give advice on which meds to take with food etc. Thanks again
The staff are in desperate need of customer service training.
Every time I go to collect a prescription I am left standing at the counter, with no acknowledgement, no friendliness, nothing.
Recently, to make things worse having stood at the counter for ages, with a building que I was told I could not have my prepared prescription because the "pharmacist was out".
Appalling.
Extremely bad customer service doesn’t matter how long you ring for they NEVER answer the damn phone. Extremely rude behaviour very disappointed
Doesn’t even deserve a single star????????????????????????????????????????????????????????
Worst pharmacy in the whole of Yorkshire,
I’ve had issues with this Pharmacy before however this issue takes the cake. Phoned up at 8pm regarding a prescription and she said it was fine up till 20:45. My arrived at this horrible place at 20:30 and was informed that he couldn’t pick up the prescription (I’m covid positive with a kidney transplant) and was told to go again in the morning. Wasted money and time. AVOID USE A DIFFERENT ESTABLISHMENT FOR MEDICATION!!!
My doctor sent me for a prescription so I went to collect. The lady working there said they didn't have what I needed in stock, but recommended an alternative which was "the same thing". I went straight back to my doctor to clarify and he said "No it's not the same thing at all, it's a completely different chemical"! He wasn't happy.
Moral of the story.. Only take medical advice from an actual doctor... Not someone who thinks they are.
Quick Facts About Kirklees Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 08:00 AM - 09:00 PM |
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