Jhoots Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Crowd
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LGBTQ+ friendly
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Transgender safe space
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Other
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LGBTQ+ friendly
Best KPortal Reviews
I have used this pharmacy for a long time when it used to be Lloyds. I can’t really understand the negative reviews. I have always had good service from the staff in particular Julie who has always been helpful and friendly,
Honestly, I had doubts after seeing all the bad reviews. But the wait time was really low and the staff were really friendly. Definitely recommend it!!
Terrible now was excellent previous mine verified 14th September went 22nd September not done
Rang a few times as I have done in past no answer was told too busy to answer phones costs me four taxi fares to get attitude awful. Used to be pleasant and helpful. Now changing pharmacists.
They need to change their systems. Just been today and two boxes letrozole missing.
This pharmacy will lose all customers have now changed to another.
I just wish we could recieve some sort of notification when prescriptions are ready to collect, thats a joint thing between the pharmacy and the surgery.
Appalling customer service at this Pharmacy. The sooner the Pharmacy is taken over by an alternative company the better and new management need to recognise that there is no place in the healthcare system for individuals like Julie. Current management are clearly ineffective as the substandard levels of customer service having been going on for over four years to my knowledge. Some may consider unfair to identify individuals, but the service delivery is so far short of being acceptable that shaming them may be the only way of getting it addressed. I am happy to discuss further with the Lloyds regional manager should they wish to do so.
Really good service and friendly efficient staff. Let’s hope the standard doesn’t change for the worse after the new company takeover.
Massive improvement over recent weeks. Staff have always been friendly and helpful.
Previously ok, now terrible. I ordered meds 2 weeks ago and left work early twice this week, only to find it closed both times. (I only chose this one as it opened after my work hours)
As I'd ran out of my meds I knocked on the shutter and eventually a woman arrived. She was so belligerent and rude, and called me a liar for saying it had closed early the previous day (despite me having witnesses that I arrived at 6.05pm to find the shutters already down). I then informed her I've ran out of meds and she couldn't leave me without them. To this she shrugged her shoulders and closed the shutters again, still with me trying to talk to her.
She was a larger lady with dark hair, around late 40s/early 50s.
By far the least efficient pharmacy I've used, and absolutely atrocious customer service.
Quick Facts About Jhoots Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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