J L H Autos Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
Saved the day. We broke down whilst on holiday and we used recovery to get us back to the campsite. We found Jeremy on Google and he was more than helpful We explained the issue and he advised what it was. Within a couple if hours of the call, he came to pick up the vehicle and took the car away the repair was done within the time he quoted and cost. Nice friendly guy who saved the holiday. Would highly recommend and if we were ever in the area in need again would definitely use this business.
I MOT'd here last November 2022 after moving to the area. Jeremy brought my car back to me after the MOT(not pre-arranged) I was surprised that he had brought it back to my home, which at the time I felt was a nice gesture. I asked for the invoice and how much I owed. He said I think it was about £280, I'll email you the invoice. I've always been given the invoice when collecting my car at my previous garage and paid there and then, the price would have been quoted fully prior to work being carried out.
A couple of weeks later still no invoice. I messaged to say I had not had the invoice and was told it would be resent.
Then in May 23 an invoice finally arrived for £416.29! I emailed Jeremy asking why the price increase and why it had taken so long to get the invoice to me. He said the email had bounced back but their system does not inform them of bounced back emails! He said he had put £300 in his diary for the cost of the MOT but that had not included the MOT charge or labour.
I just find this is a very odd way to run a business and not clear with customers about the cost of the MOT. I noticed within the reviews that someone else has had a similar situation.
Jeremy seems like a lovely person and I'm sure the work carried out is of a high standard. Just be sure to ask for a clear quote, including labour costs before work is carried out.
Took my car for an MOT, and without notifying me they started work on my rear brakes which were apparently seized. I later managed to contact them and told them I expected to be asked if I wanted the work done, but as they were now already in the process, to carry on. I was given an estimate of 350-400 pounds. After further delays I collected the car, and eventually was sent a bill for 637 pounds. I replied to them twice by email questioning the bill but got no reply, so I called them and was told there were extra parts needed. I reluctantly paid the bill. I was not even shown the old parts taken off, which I would normally expect, so just have to believe them. The car only cost 800 pounds. I won't be back.
Can't thank Jeremy enough for his help this weekend for getting our car back on the road following the developed of a couple of faults on our journey up to visiting the area. Incredibly helpful and understood that our issues were time sensitive. Thank you
I was so relieved to stumble across JLH autos when my exhaust fell apart. I turned up unannounced and worried I would be stuck with no transport over an hour from home with an appointment to get to but staff were so friendly and reassuring and quickly juggled things to squeeze me in. Everything was repaired in less than an hour and they even checked all my tyre pressures and reset a light on the dash that had been annoying me for about 2 years without me asking! Very reasonably priced too. If I lived closer I'd definitely be a loyal customer after such excellent service. So very grateful!
I was visiting my son in Aylsham when my car broke down on Sunday night the AA said the car needed a complete oil Change ,so phoned Jeremy Monday morning and he said to bring it in straight away were he checked over the car and done a complete oil Change all in that same day which meant that I could get back to essex and not miss a day's work a big thank u and fantastic service
Unfortunately my first and only experience was not great. I found that the prices I was given where much higher than other local garages. And unfortunately ended up in an awkward situation because work was started on my vehicle without my authorisation. Hopefully this was just a one of bad experience. But I will not be returning.
Fabulous service as always. Kind and understanding. I know nothing about cars but feel reassured that my car is in good hands, fixed properly and for a fair price.
Quick Facts About J L H Autos
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | Closed |
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