Hot Wok's Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Dining options
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Dinner
Amenities
Atmosphere
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Casual
Planning
Payments
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Cash only
Parking
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Parking
Best KPortal Reviews
First time using this place on Friday 15th of December as the takeaway I have been using for the last 30 years has gone badly down hill. chicken fried rice perfect, Chicken fu yeung super, chicken balls tasted strange and where hard, chips look good but where very very dry as if they had been reccooked , Chips in gravy was inedible the Mrs said and the sweet an sour wasn't all that either very very runny, so 2 ok the rest not so much , so the hunt for a new take away continues
Have ordered twice now. Each time food was excellent and good value. Also has FSA rating of 5 out of 5. Which is important as shows the kitchen is clean and hygiene is top standard. Would have given 5 stars if it wasn't for the insistence of cash only. Really not convenient and can see no reason for it, except maybe the taxman doesn't need to know how much the takings are?
Have always used this Chinese however the standard and quality of the food has drastically gone downhill. My order consisted of chips in gravy and a quarter of a duck and I ended up with food poisoning from this. It is absolutely disgusting and I will never be ordering from this Chinese again and neither will anyone I inform. Terrible!
Been using the Chinese restaurant for about 6 months every Friday usually spend over £30 and food until today really good. But today not good . Lack of taste of curry in the mixed curry Veg no taste to the chicken green peppers black been sauce which is normally really good but today no taste really bland. Phoned the shop got no where not happy put the meal in the bin the complaint became and argument no offer of resolution so now looks like Chinese off the dietary calendar and saving £31 per week. Gutted because I love a good Chinese.
Back in December we order a takeaway and when we got home items were missing from the order, rang them and was promised a free dish next time we ordered. When placing our next order they denied all knowledge and refused to give us the promised dish. The owner was rude so we cancelled the order and we will never use again which is a shame as we have been a customer of theirs for the past 15 years!
Sunday 4th September Left on hold for 20 mins , whilst I was on hold I got in my car visited the cash machine and drove there. All the time I was on hold as they were busy? I arrived to find 1 customer inside and the young girl serving behind the counter completely ignorant to the I was still on hold. The reason I was left on hold , other than to tie the phone line up so no one else could call, they were packing a big order . Not the service you expect when there is so much competition now with Uber eats, Deliveroo etc
Was not busy on a Friday. Ordered on the phone ready in 15mins.
always use this takeaway was great every time. went there on a saturday evening and ordered at the counter. place was the busiest l have ever seen it. lots of people complaining about the waiting time, but in all fairness they were busy. After l had sat in there for one and a half hours and seen people leaving with food who came in after myself it was time to complain to the girl at the counter, not very friendly and no apology they had lost my order and 2 other peoples order within 10 mins it was handed to me by the owner, still no apology, the food was fine as always but because of the service l will not go back again. Chinese food is quite expensive nowadays BUT manners cost nothing. This occurred on the 20th of November 2021
Quick Facts About Hot Wok's
Today
Opening Hours
| Monday | 02:00 AM - 02:00 AM |
|---|---|
| Tuesday | 02:00 AM - 02:00 AM |
| Wednesday | 02:00 AM - 02:00 AM |
| Thursday | 02:00 AM - 02:00 AM |
| Friday | 02:00 AM - 02:00 AM |
| Saturday | 02:00 AM - 02:00 AM |
| Sunday | 04:30 AM - 10:00 PM |
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