Holme Hall Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Crowd
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LGBTQ+ friendly
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Transgender safe space
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Other
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LGBTQ+ friendly
Best KPortal Reviews
I called in to ask about a minor problem and asked to speak to the pharmacist. He was excellent sorted my issue and some medication in minutes.
Excellent customer service.
No problems. Fitted me in for my jabs in the autumn at very short notice. prescriptions efficiently and promptly made up. When something was unavailable, suggested an alternative.
Since the pharmacy has been taken over from Lloyds I can't fault the customer service. The staff are very helpful, and nothing is too much trouble. A vast improvement - I hope this continues ????
Given the previous poor reviews, it’s always nice to give credit where due!
Popped in today for a covid jab booking, and they were helpful enough to also do my flu jab at the same time without the need for another trip/booking. The staff were nice and friendly checking me in, and I was seen promptly. The gentleman administering the jabs was also very nice as he explained how he was the pharmacist, and the vaccinator had called in poorly. As such, he
mentioned how he’d got multiple people to see who had booked appointments for jabs, on top of the other elderly walk in patients within the community who he didn’t want to turn down too. Consequently, it’s easy to understand how his working day would very much overrun trying to organise the prescriptions as well in between. People are always quick to complain, but we should always remember to show gratitude when it’s deserved as well. Many thanks to the team and pharmacist!
It’s taken 3 visits and nearly a week to get my last prescription fulfilled properly and it had been sent straight from the doctors. It’s the worst service from a pharmacy that I’ve ever experienced and it’s consistently poor. The phone is not answered, prescriptions are very often days late or missing items and customers are often asked to either come back later or take the prescription to a different pharmacy. I don’t know how it manages to keep going as it’s not fit for purpose. 1 star is one too many.
Normally I have no problems, but in a rush this morning, the Internet says it opens at 8.30am confirmed by phone a week ago. It's not open now and it's 8.45am! Looks like I'm waiting until 9am ????
An update.... A lady came to the door and said the Pharmacist wasn't in yet (at 8.55am) I said about the Internet time and she pointed at the times on the door saying those are the times and they can't do anything about the Internet. I found her abrupt and rude!
I think the staff here have been facing some pretty stressful times, like many pharmacies at the moment. I turned up a few times without calling ahead and had to wait a while for my prescription, but since starting to call ahead I have had no issues getting my items quickly and the staff are very helpful. Thank you team.
The service used to be much better now it is shocking I’d say no stars .
They never have my prescription which I must have and I ended up phoning once 111 . Then they’ve got the tablet tray wrong with the incorrect tablets! They are rude and I heard they threw someone out of the chemist because he complained his tablets weren’t there.
Quick Facts About Holme Hall Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 01:00 PM |
| Sunday | Closed |
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