G.P. Lillywhite & Sons Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
I recently took my Audi TT in for a a new clutch and the service was brilliant! The technicians got the job done quick and managed to get my car back on the road within 3 days! Very impressed and the job carried out was excellent. Such a great family run business. Cant fault them!
Absolutely brilliant service. Had a whacking great bolt/screw in my front tyre, I just tipped up there and they were able to repair it immediately. Thank you so much, very much appreciated.
A Fantastic Family run Garage and Mot Centre who I've used for 35 years plus. Nothing is too much guys to handle at a moment's notice and they are Valued Friends and Great asset to Ludgershall.
Fantastic service at this garage. Not being from the area I was hesitant who to use but the 5 star reviews pushed me to this garage and I am so glad it did. Really professional, honest family garage, really recommend
Always rated them very highly, even travel quite some way because I rated them so highly but most recent time bringing a car to them has put me off ever going back unfortunately.
Went in for a issue with a loose clutch peddle. Took car in first thing in the morning as soon as they open and having not been contacted all day rang up at around 4pm to enquire what was going on only to be told that they wouldn't be able to finish it that day. I need my car for work so would of been nice to have had this communicated without having to be chased but not the end of the world.
Go to collect car next day, pay 280 and all seems good. Except next day when I go to drive the car can feel the same issue with the clutch going loose. Okay annoying but no ones perfect so manage to drive the car back to the garage and they say they will look into it.
After again not being contacted all day ring up just to be told they hadn't started it yet as they have to squeeze it in to the schedule. This is when I start feeling genuinely annoyed, you have my money and I still have no functioning car so I feel that the person who has already paid you should be bumped up the waiting list, dont think that's an unreasonable thing to expect personally.
Pick car up again next day, dont pay anything more (not that you would expect to) and again all seems good. Until the next day when the issue raises again. I call the garage up explain that it still isnt fixed only to be told by the garage that they dont really have the equipment to easily fix the problem with my car and to call a garage from the manufacturer and let then know what they say. At the point I start to feel like I'm being taken the mick out of to be honest. I've paid you for nothing and you want me to do your homework for you? Not to mention that if they knew they might not be able to do the job properly they should have been honest in the first place.
Also during the last phone call I could tell by the tone of the secretary that I was starting to annoy them, not to mention no apology and obviously no mention of a refund of the £280 I gave them for basically nothing so just gave up and booked in with the manufacturer garage. Really disappointing, 280 out of pocket and wont be going back.
Booked for MOT all was done without hassle. Good communication, very professional and good job. Good customer service and friendly made you feel welcome. Happy customer here.
I've used this garage for years with all my cars and recommended to friends and they've never let me down. Good value, good advice, great service and always there in a car related crisis. Highly recommended. Even got free wi-fi if you have to wait!
Best garage around couldn't be more helpful and they know their stuff would highly recommend
Quick Facts About G.P. Lillywhite & Sons
Today
Opening Hours
| Monday | 08:30 AM - 06:30 PM |
|---|---|
| Tuesday | 08:30 AM - 06:30 PM |
| Wednesday | 08:30 AM - 06:30 PM |
| Thursday | 08:30 AM - 06:30 PM |
| Friday | 08:30 AM - 06:30 PM |
| Saturday | 08:30 AM - 12:30 PM |
| Sunday | Closed |
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