Forge Road Surgery Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
Awful doctors they always say there fully booked impossible to get a inhaler sometimes. whenever I go in for a appointment there’s never hardly anyone in the waiting roomn so don’t no why there always fully booked also very rude staff sometimes music is on very loud so you can’t actually be heard at the desk
Forge road are great!
Takes a matter of minutes for me to get through in the morning, I am always offered an appointment or a phone consultation. The staff really listen to your problem and take the right course of action. Doctors have always been nice and understanding and completed thorough examinations. I see nurses regularly for my ashma and my injection and they are always friendly and listen to any concerns I have. The clinical team are all friendly and empathetic.
The receptionists are friendly and polite, they care about your welfare and always ensure I get the help I need.
I honestly cannot fault this surgery, they've always been superb in my opinion.
Wasn't bad as reviews. Just got got lucky I guess. Sketchy place, no navigation instructions throughout the premises. The phone number in website has no incoming. Which means you can't call them, but they can call you. Entrance is not from the main road, instead keep going down passing the children's health center and turn left on to Forge road and quick left in to Forge road surgery car park
They don't ever want to work, they may as well close it down. Whether you're the first to call, they always say they're fully booked for the day.
Surgery has recently gone back to in person appointments and it certainly looks like its having a positive impact.
10min on hold when I called, receptionist offered me an appointment the same morning.
I got there, had to wait literally 5min and the Dr called me in.
Dr Roberts was professional, wanted to listen to my complaint and explained the next steps, and I was dealt with quickly without me feeling rushed.
I actually got out of the surgery at the time I was due to have my appointment as I had arrived early.
I know things will not always be this good, but they've shown such an improvement over what has become the norm from the past 3 years that I was stunned at the service.
Friendly reception staff, ive never had a problem making/getting an appointment. Today i Phoned at 10:30am with concern for my daughter we were seen by 12:30. Dr was lovely.
Thank you Forge road surgery ????????❤
Impossible to get a doctor appointment for serious health problems: the rule is to phone at 8:30 but when you are already at work and not allowed to make phone calls how does one suppose to call for appointment?!! When I call at lunch break or in the evening to make an appointment I am told the same : call 8:30. Explaining why I can’t they just dismissed me like ‘ well, that’s how it is”. The review is about the total lack of flexibility for working people to make an appointment and the lack of concern for their patients’ declining health is appalling! I will be leaving this surgery. Is it so hard to look at a diary and be emphatic and give me a slot? I would not even be fussy at the day and time. Other surgeries manage this task … (ps: I have to put one star otherwise I can’t post the review)
Doctors an nurses brilliant! Receptionist awful! Rude. Literally have to beg for them to give you a appointment. Every time I have rang 8.30 when they open I get the same thing every time all appointments have been booked up today! Impossible wouldn’t mind their always for my children. It’s almost like they enjoy being awkward an rude to you! No sympathy atall.
Quick Facts About Forge Road Surgery
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
|---|---|
| Tuesday | 08:00 AM - 06:30 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 06:30 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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