Far Lane Pharmacy Info
Amenities
Service options
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Delivery
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In-store shopping
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Crowd
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LGBTQ+ friendly
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Transgender safe space
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Other
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LGBTQ+ friendly
Best KPortal Reviews
The Far Lane Pharmacy next door, to the Far Lane Medical Centre, has had new owners take over since the start of August 2023, Kesh, the pharmacist is extremely helpful, knowledgeable and kind to his patients and customers. The pharmacy has a great delivery service too. Everything you expect a pharmacy to be, you will find here.
Great service was served by a very friendly girl on the till with brown hair, really informative and knew what she was talking about even got a free ear consultation
Sent my prescription from Lloyds Direct to this pharmacy as I needed it urgently and I thought this would be quicker. My partner went twice to collect and was told both times they hadn't received the prescription. As proof they hadn't received it, they printed out the email that stated it had been sent to them! Luckily I got my GP to resend the prescription to somewhere competent, but had to spend an extra day feeling poorly without my antibiotics because of this place!
Shambles. Often a long wait time to collect a prescription. The last two times I’ve visited they have been closed except for “urgent” prescriptions with a sign asking you to knock if you have an “urgent” prescription. Often are closed due to no pharmacist (!)
Not open on weekends.
Today they claim not to have received a script that was issued by my doctor 8 working days ago. To their credit they did issue an emergency script but told me to call my doctors to check they had issued it. My doctors confirmed they have issued it so I will be avoiding this pharmacy in future. It’s a lot of stress and faff for what is generally a seamless process at all other pharmacies.
Staff have generally been very pleasant and attentive, it just feels like it’s poorly run.
+ Usually the staff are friendly and polite.
- 10.15: Apparently Lloyds PHARMACY didn't have a pharmacist. Said they'd have one by 11am- my partner waited outside. 11am comes- a lady changes the sign in the window to say they're closed for the day because no pharmacist.
This pharmacy is completely unreliable. It's always closed for long periods at random because of staffing issue. Clearly something need resolving. When it does open the queues are out of the door and up the road because nobody has been able to get their prescriptions.
This place is so mismanaged its unreal. Very long wait times and a queue every day, no matter what time you go. We were told by the rather rude staff that we should have phoned before hand to make sure the prescription was in and we then overheard the staff joking in the back that they have a policy of not answering the phone. This was the 3rd attenpt to pick up a basic prescription. The pharmacy phone rang at least 10 times whilst we waited for our prescription and none of the 4-5 staff present answered the phone.
This is absolutely unacceptable behaviour. Don't use this joke of a pharmacy.
I'm a tolerant person generally but I have to agree with the other reviews. I would avoid using this pharmacy at all costs, the staff are inefficient and rude and never answer the phone. I've now switched to Lloyds Online for my prescriptions.
Quick Facts About Far Lane Pharmacy
Today
Opening Hours
| Monday | 08:45 AM - 06:00 PM |
|---|---|
| Tuesday | 08:45 AM - 06:00 PM |
| Wednesday | 08:45 AM - 06:00 PM |
| Thursday | 08:45 AM - 12:00 PM |
| Friday | 08:45 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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