Essex Family Dental Info
Amenities
Accessibility
-
Wheelchair-accessible entrance
-
Wheelchair-accessible toilet
Amenities
-
Toilets
Planning
-
Accepts new patients
Best KPortal Reviews
My dentist (Louise) has been amazing throughout my time doing Invisalign for 9 months. She was a constant source of knowledge, always explaining what steps were required in clear and easy way. I felt completely safe in her hands. She even fought my corner when I wanted additional refinements towards the end of treatment. Everyone keeps commenting how good my smile looks now. Can’t recommend her enough – thank you Louise ????
Was seen by a dentist called Louise Riddick. Never been a fan of dentists due to previous bad experiences but now after seeing Louise my fear has subsided. Probably the best dentist I have ever had the pleasure to deal with. Made me feel at ease, going over every detail and was happy to answer any questions I had. Didn't feel rushed at all. Would happily recommend to anyone. Keep up the great work.
When attending the surgery, the dentist (Khushboo) was very professional in her approach and was meticulous with her work. I am very happy with my treatment and how easy it was to be in the chair. She told me step by step of the procedure which went a long way. I am happy with the work she has done and would recommend to friends and family
I had my Invisalign treatment with Louise and couldn’t have asked for a better dentist!
She is always happy, polite, and professional and gives great advice and aftercare.
Thank you Louise!
I visited Essex Family Dental for a regular check up and was thrilled with my experience. My dentist, Dr Unnadkat, was punctual and efficient but also took the time to provide me with the advice and care that I needed between appointments. It was my first appointment at the centre but I will definitely be returning. The reception staff and dental assistants were also a pleasure - an excellent experience overall!
I recently left a bad review because I was in pain and after communication with a receptionist didn't feel cared for. I believe I spoke to Gerda today (forgive my spelling) who reached out more than once to check on me. She also contacted the busy surgery I was referred to for extraction directly. I was called back an hour or two later and by a stroke of luck got my painful tooth extracted same day.
I appreciate that she reached out and tried to help instead of just meet me with negativity or act like I don't matter.
wont recommend as they dont cover all treatments listed under the NHS fees, my previous dentist used to do x-ray and then scale and polish, but here only 5 min x-ray. not happy with the treatment as my teeth still hurts of the same problem and they said no issue found.
I am disgusted with this practice - avoid it especially if you are autistic or been victim of violent assault.
I had misfortune of dealing with a young female dentist who was clearly NOT trained on autism. She had no sympathy or understanding that I can NOT cope with a denture or having a gap in my mouth due to autism sensory issues.
To make matters worse, around this time I was attacked by a sexual predator sustaining multiple injuries, including to my mouth where my previously solid teeth were now wobbly and could not support bridge which was original goal.
She gave me bad tone of voice more than once and then did a weak referral to a dental hospital to consider me for implant, claiming I had 'demanded' the referral when it was the dental hospital itself that told my dentist to refer me to them!
Also in the referral, she had not only missed out vitally important information but completely put in a fabrication that I had NEVER said to her, I was very clear - this disgraceful referral has basically undermined my case to get help at dental hospital so I am in meltdown as stuck with a gap thanks to that spiteful dentist.
She knew my history of previous discrimination that led to homelessness and insolvency and depression, hence cannot afford private implant. So to undermine my referral and any chance of being considered on NHS is unbelievably spiteful.
To make matters worse, the practice manager had the audacity to quote their 'zero tolerance' policy to me when I had NEVER been rude, aggressive or threatening to their staff, especially the dentist in person.
The most that dentist saw was me crying due to autism. They have quoted that policy to me and told me to find another dentist! I gave practice manager a chance to pull the referral back and tell the hospital it was not accurate, then redo it CORRECTLY. But instead she is desperately trying to defend her dentist instead of facing their appalling failures!
They have shown NO sympathy or concern for a disabled person that has been attacked by a sexual predator. It is beyond unbelievable, they are supposed to be trained in both areas!
I have NEVER experienced anything like this with any dental practice before and lost a lot of trust now in general dentists. I am going to send them to the Health Ombudsman and General Medical Council over this and I have also had a conversation with the dental hospital my ‘referral’ was done with pointing out how they have undermined me and treated me.
Have you noticed a lot of 5 star reviews on here are from profiles who left no other reviews? No doubt set up to bump up the score of this awful practice. Yet the lower scores are from people who left multiple reviews, hence more authentic.
AVOID!
------------------------------------------------------------------------------------
UPDATE - the dentist in question got rebuked by the General Dental Council for her attitude to me and disability. I doubt it will be enough for her to change her ways though
Quick Facts About Essex Family Dental
Today
Opening Hours
| Monday | 08:30 AM - 02:00 AM |
|---|---|
| Tuesday | 08:30 AM - 02:00 AM |
| Wednesday | 08:30 AM - 02:00 AM |
| Thursday | 08:30 AM - 02:00 AM |
| Friday | 08:30 AM - 02:00 AM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Places