Dr S Phillips - The Surgery Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
Very bad my daughter have sick cant book apointment to doctor just to get prescripscion from flu defenly going to speak with biger instances
Very rude specially at reception
Paying nhs for what the refuse to see patients they get pay from us and all the tell you to go to an emergency u here to save life not but clearly don't care about your patients.
And on the call soon you call the threatening to remove you or your family from the practice please fix up or shut the surgery cos all u do is getting paid and doing nothing .People need to see gp not a rude staff.
They offer exceptional great services to the community.. Even in busy periods, they still manage to squeeze patients in to see doctors on duty. The doctors do call back. For those that condemn the services they provide, when next you call for booking or to speak to the doctor/nurse, pause and listen to the receptionist/doctors when they offer you medical advice. If you are aggressive, you make matters worse. Ensure the brain is in gear before you speak. happy New Year
Very unreliable receptionists, some are rude,times they have got things wrong with prescriptions,only one receptionist Jackie is so very nice,Doctors don't seem bothered, I've heard alot of people say this surgery has gone down
I have been registered here for 42 years and understand all the negative reviews. Dr S Phillips has ensured people in the ever-changing local population are served. At least two of the reception staff have been in post since 1974 and rather than irritate workers doing their jobs, it's more beneficial to recognise their worth and their knowledge about the streams of medical help available.
Been with this surgery 30 yrs plus. Cannot thank them enough for the care of my health. Their prompt action has saved my sight, & they have helped me in so many ways to avoid serious physical and psychological problems. Cannot understand the low reviews - I've been in the surgery & in recent years heard people come in from the street & rudely demand appointments! I know that all GP surgeries are under extreme pressure to cope with so many new arrivals and the govt funding cuts, so try & be understanding to the staff as much as possible. I know, because my oldest friend is a GP receptionist (in another London surgery) and I hear how she gets spoken to. This is the best surgery for miles, and if you are seriously ill you will be seen asap if you follow their rules.
Been the only Doctors Surgery I've ever belonged to. Always have a good experience with reception and the Doctors. Lot of bad reviews, however it is not the receptionists fault if everyone wants an appointment in the next 30 seconds and can't get it. Too many entitled people registered I would guess.
Terrible service. I had an appointment as I recently found out I am pregnant. I'm suffering with terrible morning sickness so cancelled my appointment yesturday and rebooked for today. I was feeling very sick and called up saying I'm a little late and was told that's fine as long as I get there before 12.i got there 4 mins to 12 with my 18 month old in my arm and doctor refused to see me. The receptionist said I can't just walk in when I want and demand to see a doctor?!! I called up and explained?! The woman even asked how do I know I am pregnant if I ain't the seen a doctor?! Are you for real I have morning sickness missed my periods and had 5 positive tests. Terrible service especially towards a pregnant woman.All I want is a hospital and midwife referral.
Another thing is that I have been doctors plenty of times on time and the doctor hasn't seen me on time instead I had to wait 10+ minutes and not even an apology. Don't register at this surgery!!
Quick Facts About Dr S Phillips - The Surgery
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
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| Tuesday | 08:00 AM - 06:30 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 06:30 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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