Dr P V Reddy Info
Amenities
Accessibility
-
Wheelchair-accessible car park
-
Wheelchair-accessible entrance
-
Wheelchair-accessible toilet
Amenities
-
Toilets
Planning
-
Accepts new patients
Best KPortal Reviews
I am patient of the surgery since 2008, and I am very happy with the service and care I receive in the surgery by the doctor and the staff.
When during a Covid 19 o needed a Medical Report form completed for TFL Dr Reddy did not take any money for thet because he said "it is covid19, you are not working much".
He is not just a doctor he is very human.
I asked for a letter confirming that I was a patient at this surgery. They responded to me that they are happy to do this at a cost of £15. In the mean time I also contacted my new GP who were able to provide this letter free of charge. Dr Reddy GP is trying to rip patients off for something that other GPs are providing to patients. I can only assume the money goes directly to the doctors/ receptionist pocket, I hope they pay taxes on those illegally earned funds.
I wish I could honestly give this clinic 0 stars. The clinic is impossible to deal with, the gps are very rude and unhelpful, and getting treatment or medical attention is very difficult. They show no attention to the patients or medical cases, and just make you feel like your health issue is your own issue and not theirs.
Can hardly ever get an appointment if you if you phone first this in the morning it’s always “fully booked...there’s no more appointments available” you can’t book for the next day so you have to risk waiting and trying again the following morning to be told the same thing.
The female Dr Reddy isn’t very approachable, very unfriendly and seems pretty heartless. It’s a shame because I’ve seen a few doctors and the nurse and being happy, but you can’t always guarantee you can see the same doctor.
Also the receptionists aren’t very friendly - they always give the impression that they’re stressed/unorganised and make you feel like you’re making it worse by asking them a question. I will be finding another doctor for me and my family.
I have been with this practice for many years , and I got to say the reception staff are despicable, they are rude and think they have the right to judge you ,are they doctors now ? One receptionist argued with me for 10 minutes telly me to go get some oxygen for my brain , (sally) I tried to ask to speak to the manager to make a complaint she would not let me ? And was told I could not get my prescription or speak to a doctor to call back tomorrow, I’m a mental heath patient and was deeply distressed the way she spoke to me I called the hospital who rang the Surgery and told the doctor to call me straight back and gave them a time limit , for some one with mental health this could had lead to a serious breakdown or worse the way sally spoke to me , over the years I’ve found only a few to be helpful Jane in particular, but most of the staff have poor communication skill, no empathy and dame right rude , however I can’t fault the doctors but I think they should chose their staff accordingly.
The doctors are fine and you get quick appointments.I hope the Doctor reads this.
Your reception staff are hopeless.Every time and i mean every time i try to get my prescription there is a problem.Its never sent to the pharmacy.
Worst still,they argue with you about their incompetence.Even when the pharmacy name is written on the prescription. This month now it isn't done that way(apparently) .You didn't know that when i was at the desk? Does this mean every patient didn't get their prescription sent out? Most likely.
I have been asking for two bottles of a nasal spray for 10 months.I still get one.Two sprays in each nostril equals 120 a month.Bottle contains 140.
I am not going into further details about each and every time they get it wrong and fail to get it to the pharmacy,100m down the road.
Its terrible and no one wants to take the blame.I feel sorry for the OAPs who use this surgery.
UPDATE. LEAVING
Never answer the phone. Do not return emails. Still argue about the mistakes that are their faults. Nothing has changed so i am changing. Good luck with your health if you choose this surgery.
This is the best surgery I have ever had. Dr Reddy goes above and beyond his work. He follows up how are you and takes much time to explain and go over conditions with you. The reception staff have always been very understanding of any predicament I have found myself in. They listen they take the time to make sure you are seen and they really care. I cant recommend this practice more!
I agree with other comments, the lady doctor is so cold and mean. She is terrible with children and always leaves me feeling worse. If I knew I'd get Dr Reddy I'd happily go back but currently avoiding the GP and resort to 111 when needed until I can switch.
Quick Facts About Dr P V Reddy
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 02:00 AM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there