Dr G M Parry - White Horse Surgery Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
I am taking blood pressure tablets and have for over 20 years. They are on a repeat prescription but I can only order a week before they run out, and recently they will only prescribe 1 months worth. I ordered repeat prescription on my GP app, which said they had been authorised, 2 days later I went to the chemist they said they had not received the prescription. Friday afternoon I went to doctors surgery and they said it was sitting there waiting to be signed off. I asked if I could have the prescription as I had run out of my tablets. They said no, and no way of doing it for me. Over the weekend my blood pressure was sky high, still wasn’t there Monday. Went back to the doctors and it was still there sitting in a tray. They did nothing but tell me to phone 111. Used to be a really good doctors surgery, terrible now.
I am taking blood pressure tablets and have for over 20 years. They are on a repeat prescription but I can only order a week before they run out, and recently they will only prescribe 1 months worth. I ordered repeat prescription on my GP app, which said they had been authorised, 2 days later I went to the chemist they said they had not received the prescription. Friday afternoon I went to doctors surgery and they said it was sitting there waiting to be signed off. I asked if I could have the prescription as I had run out of my tablets. They said no, and no way of doing it for me. Over the weekend my blood pressure was sky high, still wasn’t there Monday. Went back to the doctors and it was still there sitting in a tray. They did nothing but tell me to phone 111. Used to be a really good doctors surgery, terrible now.
Worst surgery I ever had , I am with them since 2018 and never got an appointment. Looks like staff is coming here only to do picnic .
The only option these people will offer you now is a E-consultant (online) or walk in at emergency centre moving the traffic along..
Repeat prescription not done on time again and again, this has turned into a joke of a service, iam disabled looking forward to a few days in unbearable pain
I am new to the area and recently signed up to this surgery and am so glad I did. The staff are friendly and efficient, even the night guard (yes - this fantastic place is even open until 8pm which is great if you work late). I was given my first appointment with only a couple of days to wait and was impressed with the facilities. I appreciate if you just "walk in" you will have a long wait - not the staff's fault - they are coping with unpredictable numbers. But if you book your appointment (I have had two in the past month) both times I was seen exactly on time. Couldn't rate the place more highly - thank you!
Awful. 75 times I called on one day and still could not get through to make an appointment as my doctors needed to see me after calling me in from a blood test. Had to go to the surgery instead to make the appointment only to be told to call in the morning again. They even have what looks like a security guard on the door as they obviously have lots of issues with people getting frustrated. They have great doctors but not enough for the amount of people going to the surgery. Stop taking people on if u can't cope!!!
After calling ten minutes before my appointment to say I may be a little late, I was told I needed to get there exactly on the dot of my appointment otherwise she didn't know how long I'd have to wait to see the nurse. Fair enough. Ten minutes later, when I'm right outside the gate of the place, baring in mind I had come from Chatham for this appointment and pretty much ran all the way from gravesend station to make sure I wasn't late. I get a call back.
The receptionist, who had previously looked at my details and appointment time had phoned back to tell me that the receptionist who had booked in this appointment and had the date wrong and should have booked it in for the 10th of April not the 31st of march.
By this point I was livid, get some competent reception staff who can tell date and time and doesn't wait until their patients are at the gate to rebook their appointment for them!!
I'll be looking for a new doctors surgery thank you very much.
Quick Facts About Dr G M Parry - White Horse Surgery
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 08:00 PM |
| Sunday | 08:00 AM - 08:00 PM |
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