Dixy Chicken Worcester Info
Amenities
Service options
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Delivery
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Takeaway
Offerings
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Late-night food
Dining options
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Lunch
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Dinner
Planning
Payments
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Kids' menu
Best KPortal Reviews
Used to be a good take away and very close to me .but now is closed
Bad order ever!!! How is possible chicken to get lamb taste and smell????? I eat in birmingham and was very nice.. but here no! Sorry.
Food was very nice but ordered a piri piri meal deal with whole chicken fries and drink when food arrived there were no chips in bag so called the shop only to be called a liar and lady on phone said she had packed bag herself and the chips were there. She then proceeded to tell me if I wanted the missing item I should drive down there to collect them. I ordered a meal to be delivered and think all the items should have been delivered . I have ordered from here many times and food is always nice but on this occasion the customer service was lacking in a big way
Bit disappointed to be honest, went in this evening and ordered some food for the kids as well some chicken strips for myself.
We were only eating just down the way from the shop and by the time I’d opened the box of chicken strips they were stone cold.
So as it was so close I took them back which they then replaced with fresh ones (me thinking great these will be much better) open the box and once again stone cold.
Won’t be returning
It’s the simple things that matter
Went to pick some food around 21:30 on 20/11/21, there was a guy and little kid was eating in next to the window, and there were two girls behind the counter, one new and other one seems to been their for some time, the one been their for sometime asked "you want any sauce, but the these people didn't hear it, because they were next to the window. And this woman whispered F...hell, with rolling eyes. . I always find the guys there seems to be ok, but these girls young girls who works, their Customer service is not acceptable at all. I don't know why the owner don't take any action!! It's like they doing the customer a favour, rather then welcoming the customer.
Took just under an hour for food to arrive, when the food did arrive, the order was wrong, chips were luke warm and very bland. Phoned up about the mistakes, took another 70 MINUTES! AN HOUR and 10 minutes! for the correct order to arrive. 2 hours in total. Absolute disgrace. Would rather spend my money somewhere else, would not recommend.
We had the classic burger meal and the supreme burger meal, the classic burger as the wife bit into it was under cooked, I ask for a refund on the burger alone, and was told that they could t do that, so I will report to the relevant authorities instead!
First of all we order from Dixy Chicken many times. We always get delivery so whenever food arrives raw we cannot take it back. So we end up refrying the chicken to cook it. As they say its not raw and they wont give a refund.
Furthermore we order their apple pies amd they never have them in store so it should be taken off the menu. The first two times I ordered them, they gave me 2 doughnuts each time which cost 99p. So I should have been given either a 50p refund each time or another doughnut. As the apple pies cost £1.49 for 2 of them which is my usual purchase. The next two times I ordered the apple pies they just chose not to give me anything. So I'm owed £4 in total. They blatantly refuse to refund my money saying they did give me the correct order each time.
I wont be buying from Dixy chicken ever again.
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