Costa Coffee Info
Amenities
Service options
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Outdoor seating
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Drive-through
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Coffee
Dining options
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Breakfast
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Brunch
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Lunch
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Dessert
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Seating
Amenities
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Toilets
Atmosphere
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Casual
Crowd
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Groups
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Parking
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Free parking lot
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Parking
Best KPortal Reviews
Price: £
Staff: 9/10
Drinks: 10/10
Atmosphere: 10/10
Very happy to see a new branch of Costa opening up in town however, was left somewhat short of happy with the experience in store for my first visit.
It is a shame to say that our experience wasn’t so great, as there were some really friendly members of staff in the store, however the girl who served us was pretty miserable and abrupt - not really someone you want serving customers on a till. There was no greeting or communication, just a ‘what do you want?’.
I am aware that it is a new store so there will be teething problems, like the beans app scanner not working yet, however I also tried to order the autumn special to be told there was none. Proceeded to order another drink, to again be told there was none.
Other than that, the store is immaculate, well presented and comfortable and other than one member of staff, everyone else was cheery and happy, so I do look forward to returning.
Have edited to reflect a better review of the store since returning.
A little stop on the way to the airport.
Delicious cortado coffee and creamy cappuccin. Aromatic, strong enough, no sour taste. place in a good location, ample parking.
Good things: it's clean and warm.
Things that could be better: speed. There is a lot of dallying and it means people are waiting way longer than necessary. Also, using tongs across vegetable and meat products isn't the best.
Absolutely lovely staff! We popped in for tea to go and the young girl who served us (sorry we couldn't see her name tag) was absolutely lovely and provided wonderful service. She took such care to make sure she made a great cup of tea for us and was just so lovely to talk to. Great care in her work!
We ordered a hot chocolate which was tasteless, have you cut back on your amount of chocolate that you put in it, this is the second time in a row this has happened
Great example of the franchise. Handily located just off the A1 we stopped as it's halfway between Edinburgh and Newcastle.
Everything was well stocked and the staff really friendly and helpful. Place was super clean and had a nice relaxed atmosphere.
Have frequently popped in for coffee and a bite to eat..... We can't believe how this Costa coffee shop at the new Meadows shopping outlet Berwick upon Tweed has gone down hill. There has been a broken toilet seat in loo for months upon months! There were 10 tables full of cups plates etc! I had to clear and clean our table with hand wipes! I saw one member of staff look round but did nothing to clear tables...... Most of the time they were to back of shop on mobile phones! One man in front of us in qué was waiting a while for his coffee but the person serving him didn't tell him it was there! Then we noticed he had to go back up to counter when he was finished his coffee! Staff more a social event rather than providing the service they are supposed to!
Really nice Costa, it has a drive thru and a seating area. There is also space for outdoor seating too, if the weather is nice. Loads of parking. Staff were really nice and friendly and worked quickly to make the drinks. It was quite popular when we called but the queue went down very quickly. The indoor seating area was clean and tidy. Will call again when we are next driving past.
Quick Facts About Costa Coffee
Today
Opening Hours
| Monday | 06:30 AM - 07:30 PM |
|---|---|
| Tuesday | 06:30 AM - 07:30 PM |
| Wednesday | 06:30 AM - 07:30 PM |
| Thursday | 06:30 AM - 07:30 PM |
| Friday | 06:30 AM - 07:30 PM |
| Saturday | 06:30 AM - 07:30 PM |
| Sunday | 07:30 AM - 06:00 PM |
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