Cheyne Walk Orthodontics Info
Amenities
Accessibility
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
Absolutely disgusted!
Receptionist are so rude and unhelpful!!
My daughter had a full brace fitted on the 15th Nov.
6days later one of the weights on her bottom teeth became unstuck,
I called and was told there’s no appointments.
Basically nothing they could do.
Now 13days following the brace being fitted the weight next to it has become unstuck.
Leaving her with two weights attached to wire loose and flopping around in her mouth!
I called again and was told, there’s no appointment, there’s nothing they could do!
I cannot believe that they have no contingency for these types of issues, she can’t be the only patient that has experienced problems with their brace.
Completely shocked that they are prepared to leave a potentially dangerous piece of metal hanging in her mouth!
Devastated and disgusted with the aftercare ????
We are very happy with the service, we have received since year's. All the staff’s are all nice and treat us with respect and we feel welcome anytime we came around. JULIE and Jona at the reception have been very helpful and happy to serve us through all our visit. Many appreciated.
MRS Obeng????????❤️❤️????❤️????????????????????????????????
I have been told that they promised a girl that she would get her braces removed after 3 years of pain (from the braces and the orthodontists). She was told that they had booked a special appointment for her but they had not which means she still has to go through the pain and the stress the orthodontist puts on her and her family as they are a disorganised company and very unprofessional.
Excellent all round. We have 3 girls all needing braces. One of the girls was referred first by our dentist well over 2 years ago and has only now just seen an orthodontist close to home. The other girls were referred along time after and have had their braces fitted for a while now at Cheyne Walk. We were very concerned about what we were told at the recent appointment elsewhere so we contacted Cheyne Walk for a 2nd opinion because we felt very comfortable with them. An appointment was made very quickly to help us and we had excellent advice and are now sorting out a referral to Cheyne Walk despite the 3 hour round trip.
We have been so happy with The Cheyne walk orthodontist. My son was really nervous before his appointment,but as soon as we arrived Julie (practice manager) was so friendly and put my son's mind at ease. We haven't been seen since as we are on a waiting list but every time we ring to see if there is updates Julie talks us through where we are in the process.
My son was referred to this orthodontists and we are so happy he was. He has only had one appointment so far but from the moment he arrived into the building Julie the manager made him feel at ease and was extremely friendly and reassuring that he knew he was in good hands. Since this appointment I have had to ring the practice several times and on every occasion my queries which were sometimes longwinded were always dealt with in a friendly and very helpful manner by Julie. She is a credit to the team.
Horrible service. Would give 0 stars if I could. Do not go here. My dentist referred me to this orthodontist a while ago and my first appointment seemed promising. Despite the eery feeling of the place, I had an X-Ray, 3D scan of my teeth and pictures. They then said I need to wait until a different orthodontist reviews my case and they will call me if I’m eligible for braces in around 2 months, this seemed a bit strange but I didn’t question it as this was my first appointment regarding braces. I waited for around 2 months or so and they called me and told me they will book me in for an appointment. They then cancelled the appointment a few days before and said the orthodontist isn’t available and said they will call me back to book me in for a new appointment in two weeks. Never called back and ignored me. I heard stories about this place and how they only provide you with good service if you are private and this seems to be true. I now go to a different orthodontist who fitted me with braces on the first appointment I had with him and I’m very happy with his service. So again, DO NOT GO HERE!!
Had my kid done his braces here. As the treatment for braces lasts to about 18months you are ought to visit the clinic multiple times. They always welcome you with a smile and you will just love the way they comfort you.
Quick Facts About Cheyne Walk Orthodontics
Today
Opening Hours
| Monday | 09:00 AM - 05:30 PM |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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